Why did you order a replacement? 2 replacements in 1 week... 1st Nexus does not recognize any sim card ...2nd nexus does not vibrate at all
Did you received the replacement? Yes
How long did it take? Very fast 2 business days on both replacements
Did the replacement N4 have other issues? 1st replacement was not vibrate but the second one work perfect
How would you rate the process? 10 out of 10 , talked to google support for 5 minutes and they sent me the email for RMA then just order the replacement within 10 minutes.
TIPS: Try to order RMA before 3PM then you will get new nexus in next 2 business day!
For those who worry about credit card that has been authorized for RMA - For me, google removed hold on my credit card immediately when they got my defective nexus.
Love to do business with Google !!