Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Lemonica'
Lemonica: Hello. Thank you for visiting our chat service. May I help you with your order today?
Brandon: I would like to order the Samsung Galaxy Nexus. I would like to add a line.
Lemonica: I'd be happy to assist you.
Lemonica: Are you logged into my verizon?
Brandon: yes
Lemonica: Ok do you see the add a new device.
Brandon: yes
Lemonica: Ok click that tab,then go to shop,and then tablets
Brandon: It's not a tablet
Lemonica: We do not have the Nexus available at this time.
Brandon: When will it be available?
Lemonica: Although we are not provided with specific launch dates or pricing information for phones that have not yet been released, you are able to sign up for our Email Updates and they will let you know if anything comes up. Please click the Verizon Wireless Logo at the left side of the page and scroll down to the bottom right side of the page. Once that is done, click Sign up for Email Updates.
Brandon: I already did that. Typically those e-mails don't get to me until AFTER the phone is released.
Brandon: It is a tough economy and I'm saving every penny for this device. It would help to actually know when it's available.
Lemonica: I understand as a consumer that this must be frustrating. I do apologize that I am not able to offer what you are asking or do more that I am authorized to.
Brandon: Fair enough. I wouldn't want you to get in trouble. Do you know when the phone will be released?
Lemonica: As an online presales specialist I am only authorized with limited access to that information.
Brandon: I'm not asking you to tell me when it is to be released. I would like to know if you know when it will be released.
Lemonica: No I do not have that information available.
Brandon: So you do not know when it will be released?
Lemonica: Not at this moment.
Brandon: Jesus knows when you're lying.
Lemonica: That's true,but unfortunately I do not have that information.
Brandon: Well, hopefully you'll be able to sleep at night.
Lemonica: I understand as a consumer that this must be frustrating. I do apologize that I am not able to offer what you are asking or do more that I am authorized to. ‘
Brandon: Thank you for your help. I know you tried. So did I.
Lemonica: Is there anything else I can assist you with today Mr.Brandon?
Brandon: No. Just don't be mad at me. I'm not as bad of a guy as you think.
Lemonica: You're fine
Brandon: Word
Lemonica: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day!
Your chat session has been ended by your Verizon Wireless online agent.