The Radio thread- Let Samsung & Sprint know

[Slingbox]

There are a few threads touching on how bad radio is complaints left and right.
Instead of crying to each other how bad it is take time to let Samsung and Sprint know.

Samsung
Call: 1.800-726-7864
Email: https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=1
Twitter: Twitter

Sprint
Business Care:800-927-2199
Email: dan@sprint.com
Sprint Communty: Sprint Community: Loss of Signal on Samsung Epic 4G Touch

 

[MediaMonkey]

The Epic Touch gets better reception and higher DL/UL speeds than my Pre-, so I'm not sure what the issue is...

 

[willysp]

There are a few threads touching on how bad radio is complaints left and right.
Instead of crying to each other how bad it is take time to let Samsung and Sprint know.

Samsung
Call: 1.800-726-7864
Email: https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=1
Twitter: Twitter

Sprint
Business Care:800-927-2199
Email: dan@sprint.com
Sprint Communty: Sprint Community: Loss of Signal on Samsung Epic 4G Touch

They both know. Sprint wanted a $200 price point, and one of Samsung's design compromise was a 5-year-old radio chip.

It is what it is. Can't change the chip now.

People can live with it or return it.

 

[maverick96]

There are a few threads touching on how bad radio is complaints left and right.
Instead of crying to each other how bad it is take time to let Samsung and Sprint know.

Samsung
Call: 1.800-726-7864
Email: https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=1
Twitter: Twitter

Sprint
Business Care:800-927-2199
Email: dan@sprint.com
Sprint Communty: Sprint Community: Loss of Signal on Samsung Epic 4G Touch

The radio not waking from sleep I did have happen a couple times. I never really thought about it until now. Interesting.

Sent from my Sprint Eptouch 4G

 

[Slingbox]

They both know. Sprint wanted a $200 price point, and one of Samsung's design compromise was a 5-year-old radio chip.

It is what it is. Can't change the chip now.

People can live with it or return it.

The chip has been used in many other devices without signal problems thus firmware update can be made so try to stay positive and let them know your having issue.

 

[Slingbox]

The radio not waking from sleep I did have happen a couple times. I never really thought about it until now. Interesting.

Sent from my Sprint Eptouch 4G

Never happened to me radio has been very strong.
I do believe there's radio issue Sprint & Samsung needs to address Logcat posted in that thread proves it

 

[notyrmma]

How do you even get the radio to work?! I can't find an app to make the fm radio work and Sprint told me they weren't aware that the phone had fm radio capabilities. Where do I get the fm tuner app??

 

[Slingbox]

How do you even get the radio to work?! I can't find an app to make the fm radio work and Sprint told me they weren't aware that the phone had fm radio capabilities. Where do I get the fm tuner app??

This thread has nothing to do with FM radio.
It's about Wifi - 3G - 4G radio issue no signal & lack of.

PS,
If you want FM radio there is app by the name of Tunin Radio .
https://market.android.com/details?id=tunein.player&hl=en

 

[mmark27]

The chip has been used in many other devices without signal problems thus firmware update can be made so try to stay positive and let them know your having issue.

Agreed. They'll fix it.