the screen goes off until the call is terminated.

[jomole]

When I do a call sometimes after a few seconds the screen goes off and I can not revive it until the call is terminated. No button responds.This makes that it cannot cut the call or select sound elections of an automatic answering machine .

I try to make update, but the answer is: your device has been modified. Spftware updates are not avaiable

Thks for your help.

 

[Haalcyon]

Welcome to the forums. Is your device rooted?

 

[jomole]

There was a program that asked do a pach to record conversations. that's all.

 

[Haalcyon]

There was a program that asked do a pach to record conversations. that's all.

Have you removed that app? Forgive me, I'm not familiar with the phrase 'pach'.

gp8.3

 

[jomole]

He did run something to allow record. I do not understand much of this, but the program was deleted. Can I go back?
thanks for your answers

 

[GSDer]

When I do a call sometimes after a few seconds the screen goes off and I can not revive it until the call is terminated. No button responds.This makes that it cannot cut the call or select sound elections of an automatic answering machine

This sounds like you're having a problem with the proximity sensor at the top of the phone. Perhaps the screen protector is misaligned, or if there's a case on the phone it may be blocking the sensor - check those things first and see if the problem persists.

If it does, open the Phone app, press the Menu button and select Call settings, then uncheck 'Auto screen off during calls'

I try to make update, but the answer is: your device has been modified. Spftware updates are not avaiable

The phone has been rooted or had custom Recovery software installed. If you want to return the phone to stock (out-of-the-box) condition, we'll need to know the model number/carrier/region and current firmware version. There are plenty of apps that allow you to record calls without rooting the phone, so I don't know why it would have modified firmware on it.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

 

[jomole]

I remove the automatic shut-off and the problem persists
the program that I believe did the problem if it is a help of something, it is Galaxy S3/S4 Call Recorder
With respect to the model of the phone:
model number GT-I9300
Android Version : 4.1.1
Baseband version: I9300ZSEMC
Kernel version:
3.0.31-538866
se.infra@SEP-106#1
SMP PREEMPT Tue Nov20 22:42 KST 2012
Buils number : I9300ZSEMC1

thks

 

[jomole]

I remove the automatic shut-off and the problem persists
the program that I believe did the problem if it is a help of something, it is Galaxy S3/S4 Call Recorder
With respect to the model of the phone:
model number GT-I9300
Android Version : 4.1.1
Baseband version: I9300ZSEMC
Kernel version:
3.0.31-538866
se.infra@SEP-106#1
SMP PREEMPT Tue Nov20 22:42 KST 2012
Buils number : I9300ZSEMC1

thks

 

[GSDer]

jomole,
Did your phone get the 4.3 update, and did it solve your problem?

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk Pro