The speakerphone on my Galaxy S6 Edge stoped working.

[Jeffmb1]

The speakerphone on my Galaxy S6 Edge stopped working a few months back. I can hear the other person fine but they cannot hear me until I take the call off speaker. IIs there a setting that I am missing? On occasion the party at the other end will stop hearing me after a few minutes into a call. In either case, speaker or no speaker, I have no problem hearing the other end.

 

[STARGATE]

That could be a software or hardware issue.
If it was my phone, I would save all my data and do a factory reset to see if that helps.
If not, do a claim to Samsung.

Sent From my Gold Platinum Galaxy S6 Edge

 

[Jeffmb1]

I have tried running in safe mode to no avail, When I looked in Application Manager I did notice that there are 3 copies of Phone. Is that normal?

 

[anon8380037]

Having a few phone apps listed is normal.
This came up on the Samsung forums and others.
Try the app Speaker Clean first. It blasts the speaker with high frequency sounds/vibrations and many people said it did the trick, if dirt/dust etc was the issue.