The verge review

[Golurk]

I doubt that many of the tech reviewers who ‘acciedntally’ broke their Galaxy Folds really did it by accident. Not after several tech reviewers had already said in the news that they’d broken their Folds by accident and how they did it.

I suspect they just wanted to join the crowd and thought ‘Let’s call join the crowd and deliberately break our Folds so we can gain publicity and hate on Samsung again because we’ve been running out of reason to!”

There’s no question that the Galaxy Fold is has its flaws...some of which are unacceptable, I’ll admit. But using it as an excuse to brand all Samsung products as trash or vastly inflating its flaws is just wrong, misleading and silly.

On the bright side, Samsung has reportedly modified its Galaxy Folds (why they delayed the official launch) to prevent anything from getting under the screen and improved the protective layer and made it a lot clearer to the user to NOT PEEL IT OFF.

Also, keep in mind that some tech reviewers are bias against Samsung, like BGR and anything that has an apple related name.

 

[Almeuit]

I doubt that many of the tech reviewers who ‘acciedntally’ broke their Galaxy Folds really did it by accident. Not after several tech reviewers had already said in the news that they’d broken their Folds by accident and how they did it.

I suspect they just wanted to join the crowd and thought ‘Let’s call join the crowd and deliberately break our Folds so we can gain publicity and hate on Samsung again because we’ve been running out of reason to!”

There’s no question that the Galaxy Fold is has its flaws...some of which are unacceptable, I’ll admit. But using it as an excuse to brand all Samsung products as trash or vastly inflating its flaws is just wrong, misleading and silly.

On the bright side, Samsung has reportedly modified its Galaxy Folds (why they delayed the official launch) to prevent anything from getting under the screen and improved the protective layer and made it a lot clearer to the user to NOT PEEL IT OFF.

Also, keep in mind that some tech reviewers are bias against Samsung, like BGR and anything that has an apple related name.

I doubt it since Samsung seemed to agree with them and stop the release of the phone. If it was just intentional breakage by the reviewers I would think Samsung wouldn't stop a launch.

 

[Golurk]

I’m not saying that all of the reviewers deliberately broke it...I said that some broke it to join the crowd. As I said, there’s no debate to be had on the original Fold’s fragility...it was too fragile and had too many flaws. But hopefully the modified versions will be better.

However, I also disagree with comparisons being made to the Note 7 debacle. Firstly things only started going wrong with the Note 7 after release, while with the Fold it was just with reviewers (why Samsung delayed the launch to fix problems).

Secondly the some Note 7s were actually blowing up, not just breaking in a way that is unlikely yet possible for phones.

If the Note 7s didn’t blow up I would’ve gotten one instead of my S7 Edge.

 

[Mike Dee]

I’m not saying that all of the reviewers deliberately broke it...I said that some broke it to join the crowd. As I said, there’s no debate to be had on the original Fold’s fragility...it was too fragile and had too many flaws. But hopefully the modified versions will be better.

However, I also disagree with comparisons being made to the Note 7 debacle. Firstly things only started going wrong with the Note 7 after release, while with the Fold it was just with reviewers (why Samsung delayed the launch to fix problems).

Secondly the some Note 7s were actually blowing up, not just breaking in a way that is unlikely yet possible for phones.

If the Note 7s didn’t blow up I would’ve gotten one instead of my S7 Edge.

I doubt anyone broke it just to join the crowd. They had the opportunity but I just don't think they did.

 

[Golurk]

But after several tech reviewers had already said days before exactly how their Folds broke, how can other tech reviewers then ‘accidentally’ do the same thing? There is a notice on the cover that looks like a screen protector not to peel it off (albeit it is small).

As I said before, not all, but I’m pretty sure a minority of tech reviewers deliberately did it either to join the crowd or just because they were curious as to what would happen. You might disagree, in which case we’ll have to agree to disagree.

But I do think the whole Galaxy Fold is complete trash, Samsung sucks, it’s like the Note 7 all over again is exaggerated, headline grabbing ‘fake news’.

 

[Almeuit]

I’m not saying that all of the reviewers deliberately broke it...I said that some broke it to join the crowd. As I said, there’s no debate to be had on the original Fold’s fragility...it was too fragile and had too many flaws. But hopefully the modified versions will be better.

However, I also disagree with comparisons being made to the Note 7 debacle. Firstly things only started going wrong with the Note 7 after release, while with the Fold it was just with reviewers (why Samsung delayed the launch to fix problems).

Secondly the some Note 7s were actually blowing up, not just breaking in a way that is unlikely yet possible for phones.

If the Note 7s didn’t blow up I would’ve gotten one instead of my S7 Edge.

I doubt they would break it to join the crowd since they sign an agreement they won't intentionally try and break it. Doubt a reviewer wants to ruin their free phones from Samsung for early review just to hurry and "join a crowd" really fast. The $$ incoming doesn't pass the sanity check on that one.

Some tech reviewers had issues -- and there are some that say to this day they didn't experience an issue with theirs.

 

[Almeuit]

There is a notice on the cover that looks like a screen protector not to peel it off (albeit it is small).

Incorrect. A lot of the reviewers that had the issue had no such sticker and you can even see it not being there in their unboxing.

The only time a sticker was ever shown with a warning was when Des from T-mobile showed their model. The review models from Samsung to the various reviewers didn't have this warning.

 

[Golurk]

If you say so....

But do you agree with me when I say that some of the ‘outrage’ was vastly exaggerated?

 

[Almeuit]

If you say so....

But do you agree with me when I say that some of the ‘outrage’ was vastly exaggerated?

Not really. That is normal media now a days. There is outrage at all issues when it is something major. Remember the iPhone XS bug where it wouldn't initiate charge until woken up? It was like the world was burning... then a patch came out and everyone has forgotten about it lol.

 

[Golurk]

But in that case the outrage is inflated anyway...literally as you said whenever anything significant and bad/annoying happens to a well-known mobile brand then it’s like Armageddon, so all of the outrage is inflated (just in this case it’s with Samsung and its Fold) which was my point XD

 

[Scutley]

Re:

https://bgr.com/2019/04/19/galaxy-fold-release-date-soon-screen-breaking-design-stinks-wtf-bye/

Please don't read this article. It's clickbait. All of Forbes and BGR articles are.

 

[Scutley]

If you say so....

But do you agree with me when I say that some of the ‘outrage’ was vastly exaggerated?

Yes it's called fake outrage and I bet once Samsung comes out with the Fold those people that are "outrage" by it will like the device. Then there will be articles saying how great the device is and the "outrage" will be gone until next time.

 

[Scutley]

But in that case the outrage is inflated anyway...literally as you said whenever anything significant and bad/annoying happens to a well-known mobile brand then it’s like Armageddon, so all of the outrage is inflated (just in this case it’s with Samsung and its Fold) which was my point XD

Except for CNBC. If something goes wrong with Apple they either don't report it or report it and then move on very quickly. That station is so pathetic.

 

[Almeuit]

But in that case the outrage is inflated anyway...literally as you said whenever anything significant and bad/annoying happens to a well-known mobile brand then it’s like Armageddon, so all of the outrage is inflated (just in this case it’s with Samsung and its Fold) which was my point XD

My point was simply that I doubt people deliberately broke it. getting that one article isn't worth the other $$$ flow they get for early phones. That is why I literally only commented on this -- you went into saying fake this and the craziness of the other stuff I never commented on.

 

[Almeuit]

Yes it's called fake outrage and I bet once Samsung comes out with the Fold those people that are "outrage" by it will like the device.

A lot already like the device? Sounds like you didn't read what a lot of reviewers said. A lot said problems aside they actually enjoyed the phone itself. Such as this thread -- the verge -- he reviewed it anyway problems aside.

 

[Mike Dee]

But after several tech reviewers had already said days before exactly how their Folds broke, how can other tech reviewers then ‘accidentally’ do the same thing? There is a notice on the cover that looks like a screen protector not to peel it off (albeit it is small).

As I said before, not all, but I’m pretty sure a minority of tech reviewers deliberately did it either to join the crowd or just because they were curious as to what would happen. You might disagree, in which case we’ll have to agree to disagree.

But I do think the whole Galaxy Fold is complete trash, Samsung sucks, it’s like the Note 7 all over again is exaggerated, headline grabbing ‘fake news’.

I'm not agreeing or disagreeing. I just don't believe in speculating that some reviewer trashed the device to get attention. Feel free to believe it, but we can't prove it either way, so for now we have to leave it as hypothetical.

 

[Mike Dee]

Yes it's called fake outrage and I bet once Samsung comes out with the Fold those people that are "outrage" by it will like the device. Then there will be articles saying how great the device is and the "outrage" will be gone until next time.

Are they faking outrage or are they calling it as the see it? If some are outraged by what was released for review I wouldn't blame them one bit. I'm not outraged but I'm pretty disappointed on what I've seen so far with the fold. If I had to guess, I'd bet some execs at Samsung are outraged enough to be looking to fill some vacancies in the QA design as well as other departments.

 

[jhimmel]

Yes it's called fake outrage and I bet once Samsung comes out with the Fold those people that are "outrage" by it will like the device. Then there will be articles saying how great the device is and the "outrage" will be gone until next time.

I admit I didn't go around reading everything, but while I saw plenty of reports of the failure (as you would expect), I didn't see "outrage". Many went on to say that the device is ushering in the future, despite the misstep. Who was outraged?

 

[7AndTRT]

At the risk of sounding like a broken record, these tech bloggers knew that Samsung employed a new technology to allow a plastic OLED screen to bend and one with a proprietary hinge mechanism with no dust/particle or liquid intrusion protection. If the display were transparent aluminum, then pulling what appears to be a screen protector is understandable.

It comes down to personal negligence and not accepting the possibility and possibly responsibility that it was a bonehead mistake. Instead, the situation is allowed to fester for two days creating a hugely overblown crucifixion of Samsung being held to impossibility high standard of perfection. Others were saying it was rushed out to market too soon. Eight plus years of development. Really?

It's only a couple of days later that we find out that, in one case, footage of user error in damaging the screen was on the cutting room floor but a picture to memorialize the event found its way to being published.

In second case, modeling clay was mentioned deep in a blogsite article and the follow up video today, one in which the reviewer threw more shade on Samsung while trying to convince us that he really liked the device.

Everyone makes mistakes, sometimes inadvertently damaging a device. I get that it would be humiliating to admit to millions of subscribers and sponsors for these bloggers to take personal responsibility immediately and not let hyper-partisan tech community fan the flames of controversy.

Let's also keep in mind that these were generation one preproduction units and that there were only what appears to be 100 such units. There is, so far, one unit that could be genuinely defective. That's one percent for those of you keeping score at home.

Unbox Therapy Lew and John Rettinger released another video in which they remarked that it didn't occur to them that there was a need to peel the plastic layer off. In a prior upload, John Rettinger mentioned the warning label on coffee cups. It shouldn't be necessary to warn people about being careful about boiling hot liquids that can cause severe burns. The person injured was negligent and personally responsible. Yet, emotion kicks an unfortunate event into overdrive and McDonald's becomes the villain.

I totally get that my comments may be overblown and incindiary and is flawed being based on my understanding of the sequence of events and timelines surrounding the issues and that I don't have all the facts, only video uploads and blogsite articles. Point is that narratives were being spun by those involved and ostensibly doing CYA to protect reputations and monetization/sponsor funding flows.

Narratives should not drive the story. Only facts should be the determining factor that drives our purchase decision. This is also not to say that Samsung also has a role in the situation by neglecting to provide a warning label in much the same way as McDonald's was forced to when customers have accidents or make mistakes.

You speak of narratives not driving the story, and then pull out one of the most offensive misinformation campaigns as an example. McDonald’s was criminally negligent and knowingly serving coffee at dangerously scalding temperatures, and there were hundreds of victims, only one almost died and then as a cherry on top got dragged through the mud for decades. Not an ‘accident or mistake’.

Not exactly a good comparison here.

https://www.google.ca/amp/s/www.vox...71482/mcdonalds-coffee-lawsuit-stella-liebeck

 

[jcp007]

You speak of narratives not driving the story, and then pull out one of the most offensive misinformation campaigns as an example. McDonald’s was criminally negligent and knowingly serving coffee at dangerously scalding temperatures, and there were hundreds of victims, only one almost died and then as a cherry on top got dragged through the mud for decades. Not an ‘accident or mistake’.

Not exactly a good comparison here.

https://www.google.ca/amp/s/www.vox...71482/mcdonalds-coffee-lawsuit-stella-liebeck

My point is that personal responsibility and judgment doesn't require an explicit warning label. In the case above, the customer had a scalding hot cup of coffee between her legs and was scalded. She was completely at fault as is even stated in the article you site in the last line.

Aside from the inherent, not necessarily obvious, and questionable, durability issues, if you or I did the same as the reviewers, we would be negligent and would have had to file a claim which may not have been honored since the warning label is in the owners manual.

The Fold is a delicate piece of tech that should have been more refined before being rolled out. That's all on Samsung. Samsung, like McDonald's, isn't the only one who bears responsibility in the saga.

https://www.google.com/url?sa=i&sou...aw2BuwKbSl5tHNWCO_7gNAOZ&ust=1557150797391756