TMobile S20 Ultra registration in Members app

[claykin]

In the Members app your device should auto register. In my case it registered as an S20 Ultra (AT&T).

In Members click Get Help then scroll down to My Products.

What are you seeing?

Samsung support claims it's a known issue.

 

[AndroidJay]

What members app?

 

[durandetto]

Mine shows up as an att 128gb ultra. I have a tmo 512gb ultra.

 

[AndroidJay]

Same here. Not sure why it is listing wrong carrier

 

[SwitchBoardDj]

Im with Sprint and mine also shows up as a ATT S20 Ultra

 

[claykin]

Samsung support told me the mis-identification of the device is a known issue. Also, mine wasn't showing the warranty date either when clicking on the device in the Members app. As of today the warranty expiration shows, but the phone still identifies incorrectly.