tmoble note 5 failed to mount /preload When I do factory reset

[jcampbell1070]

Brand new T-Mobile note 5. I did a factory reset after an update. I get this error. Everything work good. Does anyone else seen this error. Thanks for your help

 

[jcampbell1070]

Has anyone seen this when you do a factory reset

Posted via the Android Central App

 

[Kelly Kearns]

No I haven't seen that error but if you got that error on a new phone, it should be exchanged IMO.