- Sep 9, 2010
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We discovered today that my wife's phone wouldn't receive calls, so after troubleshooting myself, I called Verizon. To make a long story short, they said that Calif users TODAY are having trouble getting their phones to ring if HD Voice is enabled. The rep and I proved that was the case by turning HD voice OFF/ON/OFF on both phones. I can verify that is the case. They are supposed to send me a text when the network glitch is fixed. I have no idea if the problem spread to other states, nor if it's fixed. We will keep HD voice OFF until at least tomorrow and then turn it on and TEST IT!