Question Touchscreen not working after restart

[oliver11]

Hi, I've got my Samsung A13 with and my touchscreen has just stopped working recently. I believe it was because water got into the cracked screen when it was raining the past couple of days.

I've restarted it a few times, and I've tried the OTG adapter to connect a mouse to the phone, but it says I need to unlock the phone first. I can't do that without touchscreen which doesn't work. The setting for remote unlock on Find My Phone isn't turned on. I don't particularly want to lose data/photos on the phone either. Any ideas?

 

[VidJunky]

Welcome to Android Central forums. It sounds like you burnt out the last little bit that was keeping your digitizer working. The "screen" is actually made up of two different parts. There is the digitizer and the display. The display is the images, obviously, and the digitizer it the glass that everyone breaks and calls the screen. It is responsible for the touch inputs. You're lucky that you still have the display, you can hook up a mouse and use it navigate the phone and back everything up before you take it in for repair. Which brings up the bad news, you need a new digitizer, which usually comes with the display, and all gets changed at once. The good news, on a device of this age replacement parts are usually inexpensive. If you have any dexterity and some slight mechanical inclination you might even try it yourself. Here is a teardown video for your device.

Here is how to use a mouse on your phone.

YouTube is full of this kind of content if you need more direction, and of course if you have more questions we're here.