- Jun 6, 2014
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Hi
A while back I bought a Note 10.1 in order to watch movies, play games etc. The problem I have with it is that I can't manage to transfer any files to it. When I hook it up to my PC (win 7) it connects just fine and I'm able to go into it and see all folders and files. But when I grab a picture and drag it over to either the internal memory or the external micro SD card, it gives me one of two things;
1. Either it gives me an error saying there's an error with the transfer or the device has been unplugged.
2. A window opens on my PC saying it's copying the file but nothing is happening.
In the first case, the device is not disconnecting itself, it's still running just fine, there's no error messages displayed on the tablet and everything seems to be fine.
I've tried to transfer files through Kies as well, but it's more or less the same thing there, it just claims it's copying and saving the file on the tablet, and nothing ever happens. Occasionally Kies eventually freezes up and stops responding.
What I've noticed is that it seems to be a case of the tablet shutting off the memory after some time when it's not in use, and this might cause the error message of the device having been disconnected from the PC, that it simply doesn't read the memory. I've managed to copy images and music to the tablet by unhooking it from the PC and reconnect it every once in a while to keep it awake, or brows or do something else on the tablet at the same time. But for movies, which can take up to half an hour or more to copy, that's not a possible solution.
Is there anyone familiar with this problem and have a good solution?
A while back I bought a Note 10.1 in order to watch movies, play games etc. The problem I have with it is that I can't manage to transfer any files to it. When I hook it up to my PC (win 7) it connects just fine and I'm able to go into it and see all folders and files. But when I grab a picture and drag it over to either the internal memory or the external micro SD card, it gives me one of two things;
1. Either it gives me an error saying there's an error with the transfer or the device has been unplugged.
2. A window opens on my PC saying it's copying the file but nothing is happening.
In the first case, the device is not disconnecting itself, it's still running just fine, there's no error messages displayed on the tablet and everything seems to be fine.
I've tried to transfer files through Kies as well, but it's more or less the same thing there, it just claims it's copying and saving the file on the tablet, and nothing ever happens. Occasionally Kies eventually freezes up and stops responding.
What I've noticed is that it seems to be a case of the tablet shutting off the memory after some time when it's not in use, and this might cause the error message of the device having been disconnected from the PC, that it simply doesn't read the memory. I've managed to copy images and music to the tablet by unhooking it from the PC and reconnect it every once in a while to keep it awake, or brows or do something else on the tablet at the same time. But for movies, which can take up to half an hour or more to copy, that's not a possible solution.
Is there anyone familiar with this problem and have a good solution?