Trouble with my S5

[MrsJ-2014]

Hi everbody,

i'm new in your forums, hope i can find some help with my S5.

My S5 is freezing and it's boot again and again.... the only way to stop it, remove the accu. when the accu is full or it's charging there is no problem, no freezes or boots.

first, i think the accu was dead, so i tried a new accu. tried a new cable... it's the same problem. make a lot of hard resets, with and without sim and sd card. the problem is still there. when i run the camera app or something else (a game or so) the s5 runs and runs - there still no problems, but when the app or cam end, the phone freeze and boot again...

sorry for the bad english ;-)

hope here's anybody, who can help me.

Thanks.

 

[mobilecrackers]

Hi everbody,

i'm new in your forums, hope i can find some help with my S5.

My S5 is freezing and it's boot again and again.... the only way to stop it, remove the accu. when the accu is full or it's charging there is no problem, no freezes or boots.

first, i think the accu was dead, so i tried a new accu. tried a new cable... it's the same problem. make a lot of hard resets, with and without sim and sd card. the problem is still there. when i run the camera app or something else (a game or so) the s5 runs and runs - there still no problems, but when the app or cam end, the phone freeze and boot again...

sorry for the bad english ;-)

hope here's anybody, who can help me.

Thanks.

update your firmware vie kies

 

[MrsJ-2014]

Thanks for your answer.

Tried to update with Kies, Kies said my Firmware is fine. Still no update :-(

 

[mobilecrackers]

Thanks for your answer.

Tried to update with Kies, Kies said my Firmware is fine. Still no update :-(

clear cache and data from recovery

Ready to help you

 

[MrsJ-2014]

Got it. Same thing. 5 minutes, the phone starts every minute new. Thanks for your help

 

[mobilecrackers]

Got it. Same thing. 5 minutes, the phone starts every minute new. Thanks for your help

reflash your firmware with Odin, do not downgrade
after flashing go to recovery and clear cache and data

 

[MrsJ-2014]

Okay. Which Firmware i have to take?

 

[mobilecrackers]

Okay. Which Firmware i have to take?

current firmware you are using . Do not downgrade.

Ready to help you

 

[MrsJ-2014]

Ok, got all things you said. it's still the same thing, in a few minutes the phone boot again... mhm... still a hardware problem?
but why it's running, when i got open a app ? very strange... i'm confused... :-\

 

[mobilecrackers]

Ok, got all things you said. it's still the same thing, in a few minutes the phone boot again... mhm... still a hardware problem?
but why it's running, when i got open a app ? very strange... i'm confused... :-\

have you flashed the firmware.
If the problem still exist it might be the hardware problem. Give it to the nearest samsung service centre

Ready to help you

 

[mobilecrackers]

have you flashed the firmware. is the problem fixed
If the problem still exist it might be the hardware problem. Give it to the nearest samsung service centre

Ready to help you

Ready to help you

 

[MrsJ-2014]

yeah, i flashed the firmware like you said with odin, then recovery boot with clear cache & factory.

ok, then i give the phone back to my provider.

:-(

 

[mobilecrackers]

yeah, i flashed the firmware like you said with odin, then recovery boot with clear cache & factory.

ok, then i give the phone back to my provider.

:-(

This procedure didn't helped you?

Ready to help you

 

[MrsJ-2014]

unfortunately not :-(

after the procedure the phone run 5 minutes, then boot again, again ... never ending. and it was naked, installed no apps or something else.

 

[mobilecrackers]

unfortunately not :-(

after the procedure the phone run 5 minutes, then boot again, again ... never ending. and it was naked, installed no apps or something else.

Then may be a hardware problem, you should take your phone to samsung service centre.
Usually flashing will solve such issues..sorry

Press THANK YOU and LIKE button if you gets the answer

 

[MrsJ-2014]

thanks for your tips and help. have a nice day