T-Mobile Galaxy S8 Trusted Places Stopped Working

[RicKaysen]

But only at my home address. It's weird, but it still recognizes mt work address, but at home I have to use a pin or iris detection. I've deleted and re-entered the address several times, but each time I open the phone, I'm presented with the pin entry screen.

 

[jeffmd]

Never been able to get trusted places to work and I think it is a well known issue at google.

 

[krabkakes95]

Works great here. IDK why you're having issues.

 

[ThrottleJohnny]

I don't use Trusted Places, but I thought I heard that if your phone sits idol for a period of time, it will require a pin so that no one else can get into your phone. Maybe I'm wrong.

 

[RicKaysen]

I don't use Trusted Places, but I thought I heard that if your phone sits idol for a period of time, it will require a pin so that no one else can get into your phone. Maybe I'm wrong.

I get that, but that isn't the issue. It's happening repeatedly every time I try to open the phone.

 

[erasat]

A known issue affecting most Android devices using the Smart Lock and Trusted Places, it has been apart 2 weeks now since Google acknowledged the issue and said that it was already investigating it.

Mine worked again, but today I went back to a pinned location, again.

 

[LineKill]

I don't use Trusted Places, but I thought I heard that if your phone sits idol for a period of time, it will require a pin so that no one else can get into your phone. Maybe I'm wrong.

This is correct, it is either 2 or 4 hours, I cannot quite remember.