Trying to Pre-Order Note 7

Dracolan

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Jan 15, 2011
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So it seems that the powers to be just do not want me to get a new phone. I am trying to pre-order the N7 from Best Buys website and every time I enter my upgrade info it gives me this error:
"Something's wrong - the account info you entered doesn't match your carrier's records. Please enter the account holder info to continue."
If i enter one of the other 2 numbers on my account it works fine. It just won't work with my line :/ I guess i am going to try to go into the store to do the upgrade, but have a feeling their systems may just say the same thing. Anyone else ever have any issues like this from BB?
 

PorkPistol

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Jul 14, 2011
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So it seems that the powers to be just do not want me to get a new phone. I am trying to pre-order the N7 from Best Buys website and every time I enter my upgrade info it gives me this error:
"Something's wrong - the account info you entered doesn't match your carrier's records. Please enter the account holder info to continue."
If i enter one of the other 2 numbers on my account it works fine. It just won't work with my line :/ I guess i am going to try to go into the store to do the upgrade, but have a feeling their systems may just say the same thing. Anyone else ever have any issues like this from BB?

I had the same issue, so I just pre-ordered directly from Verizon. Why don't you just pre-order from your carrier? Why deal with BB crap?
 

Dracolan

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Jan 15, 2011
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I was trying to go the easier route to get my free GF2 instead of having to send in stuff to Samsung and hope I got it in time. I have ordered at least 2 phones from BB online before with no issues. Not sure why it giving me issues now :(
 

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