but did you check to see if there is some film on the IR blaster
i have the note 8 and found when setting it up i had to be very close to my tv, but once set up am able to be further away. i can sit on my couch and it is fine, which is all i ask.....
Can someone tell me where to go on my Note 3 to set the remote up and use it? I just got me phone yesterday, but I can't seem to find an icon for a remote.