Well, I backed up everything on the phone & the SD card & did a total factory reset. When I reactivated the V30, I made sure not to do that update. The operating system was still 7.1.2 but did not have that update that messed everything up. So now, I have my twitter on the phone & all is good for now. Made sure that nothing updates without permission & hopefully all will be good. Even though I had stuff backed up, it still was a hassle to get everything just right again.