Two issues in MS Launcher

[tpapictures]

I've got two recurring problems with the MS Launcher

1. Some widgets refuse to keep the text within the boundaries and it gets cropped.
2. Every time an app is updated via the Google Play, it gets kicked out of a folder on my homescreen. And then I have to put them back again and again. Especially if it's a game or social media app that is constantly updating.

Any solution for these things?
Thanks!

 

[Mark Kaplan]

I havent experienced this. Have you opened a ticket with support?

 

[tpapictures]

I havent experienced this. Have you opened a ticket with support?

I've opened so many tickets with support I could open my own beta testing firm for them. Never, once, in 5 years of using Windows Phone and now MS products on my Android phone has anyone ever written me back.

 

[Mark Kaplan]

Interesting. I've opened many tickets through the app and always get a response every time.

 

[tpapictures]

Alright, well, I've reported it again for whatever it's worth. Here's how it looks. It slices off anything that falls in that top margin.

 

[Mark Kaplan]

Alright, well, I've reported it again for whatever it's worth. Here's how it looks. It slices off anything that falls in that top margin.

Have you tried different screen resolutions to see if its limited to one or not?

 

[tpapictures]

Have you tried different screen resolutions to see if its limited to one or not?

As far as I'm aware, I don't have the ability to change the resolution on my phone.

 

[tpapictures]

Have you tried different screen resolutions to see if its limited to one or not?

Thanks for the advice and help. Still no reply from MS, as with the several times before. Problem is still there.

 

[Mark Kaplan]

What model phone are you using?

 

[tpapictures]

BLU Life One X

 

[Mark Kaplan]

I'm not familiar with that model phone. Have you tried asking in the BLU Life forum?
https://forums.androidcentral.com/blu-android-phones/

 

[tpapictures]

I'm not familiar with that model phone. Have you tried asking in the BLU Life forum?
https://forums.androidcentral.com/blu-android-phones/

I'll try that. Just though it was more of a Microsoft app question.

 

[Mark Kaplan]

It might be but I'm not familiar with that phone enough to assist and have not seen that issue before.