"ufortunately messaging has stopped" sharp aquos crystal phone

[gonzgonzalez]

I am unable to send or receive pictures via the pre-installed sms messaging app on my sharp aquos crystal phone. I tried a hard reset, I cleared the cache, data, force stop, and even tried to install alternative sms apps such as evolve, textra, and chomp but all seem to encounter the same problem, no pictures are able to get sent in or out without the error message popping up and saying "unfortunately messaging has stopped." Sprint blames Sharp, Sharp blames Sprint, and I'm caught in the middle. Can someone please help me with this issue? Thanks.

 

[B. Diddy]

Welcome to Android Central! Did you also post this question? http://forums.androidcentral.com/as...saging-contacts-have-stopped-sharp-aquos.html

Did you get the phone from Sprint, or did you get it unlocked from somewhere else? If it's not directly from Sprint, make sure the APN settings are correct. See these links:

https://chomp.uservoice.com/knowledgebase/articles/285015-correct-mms-apn-settings-for-sprint
Sprint APN Settings 2015 | Sprint 4G LTE APN Settings

 

[gonzgonzalez]

Sprint fixed the problem, Thanks. This was my first post, I didn't post the messaging and contacts have...

 

[B. Diddy]

Great! Did they tell you what the problem was?

 

[signalese]

I've been having the exact same problem for about a week, and tried the same things with no luck. Just took to nearest sprint store after seeing this, and they didn't help at all. I showed them this thread, and they still insisted on blaming Sharp. Gonzgonzalez, can you let me know how you fixed this? Is there a # you called, did you bring the phone to a Sprint store? Would really appreciate your help!

 

[teraled]

I am having the same problem and sprint can't help. Can anyone here help?

 

[aprilsunshine]

Same issue here. Frustrating. Anyone know how to fix it?

Edit: I just deleted all of my messages and now I'm not having the problem anymore.

 

[Heather Clinkenbeard]

Having the same problem. Passed frustrated. I live 3000 miles away from my family & this is how I send pictures to my mom.

 

[Deleon101]

Having the same problem. Passed frustrated. I live 3000 miles away from my family & this is how I send pictures to my mom.

I've been having the same problem on my sharp aquos (boost Mobile) someone please help

 

[Amoore8615]

Sprint fixed the problem, Thanks. This was my first post, I didn't post the messaging and contacts have...

What was the fix I have done everything including hard reset

 

[mygalqueens]

As one previous user mentioned, I just deleted all messages, then restarted the phone and now messaging is working fine.

 

[irishobo]

Alright found the answer. Type ##72786# Then click yes. This will NOT deleted any data. The phone will restart and re-provision. After this picture messaging will work again!

BTW deleting the messages did not work for me.

 

[signalese]

Thank you! that worked for me!

 

[Richard Felton]

I've tried everything listed here and nothing has worked. It happened once before and I called Boost. Started working after that. I don't really want to have to call them every time. Any suggestions?

 

[Kevin Stober]

Where do you type in that code? Type ##72786# Then click yes

 

[Richard Felton]

You do it like making a call. Does a data refresh. Sadly that didn't work for me. I had to do a factory reset. Completely wiped out everything and start over.

 

[Kevin Stober]

I did the reset ..Typed in the dial ##72786# Then click yes ..and it fixed the problem, but had to wait a half day for the system to activate my phone back.
But this does work, after the fact i tried to delete all the messages, which didn't work.

 

[Rick Keerikoolparn]

Everything went well and while until during bootup it says "Unfortunately Initial Setup has stopped".
It tries to provision setup and comes back with an "Initial setup error".

When try sending an image it says "Device is not programmed, please wait" and after a while it says "ufortunately messaging has stopped"

 

[aure84]

Alright found the answer. Type ##72786# Then click yes. This will NOT deleted any data. The phone will restart and re-provision. After this picture messaging will work again!

BTW deleting the messages did not work for me.

I started getting the error message a few weeks ago. I tried everything, then finally reset my phone to factory settings. I had to reinstall everything, but my MMS texting started working again. So it was worth it,... until it started doing it again today. Everytime I would scroll into a text that had a picture or file, the program would suddenly close. I was using Messenger (Stock), then downloaded Messaging Google and tried that. Still would not send. I just tried ##72786# that IRISHOBO said to do and it worked. My Sharp phone restarted a few times, but eventually came back up and I was able to send and receive MMS messages again. Not sure for how long, so it would be nice to find out what is causing this.

 

[aprilsunshine]

I previously replied that deleting my messages fixed the problem. It did, for about a day, and then the problem started again. I've been reading reviews and a ton of people are complaining about this.