Unable To Factory Rest S7

[AC Question]

I am worried, i accidentally downloaded a bad apk file, and when i tried to do a hard reset to remove the virus, it didn't give me the usual option when attempting the reset. Ordinarily it asks you if you would like to delete the files, and lists multiple answers of "no" and one answer of "yes - erase all data"

This did not, it did not ask me at all if i wanted to delete files once i had selected the option of "Wipe data/factory reset"

It simply says yes or no.

If i then boot the device it is behaving as if it has been erased, I am worried if the virus is still there i have sensitive information on my phone.

 

[lucianus_luciferus]

if you selected yes then it did erase all data

 

[tuscanybay]

You can try wiping the phone in Recovery Mode. Google for instructions.

 

[WhiplashNinja]

Re: Unable To Factory Reset S7

if you selected yes then it did erase all data

Normal it would would say

NO
NO
NO
NO
NO
Yes - Erase All Data
No
NO
NO

It didn't say this, are you certain that it doesn't always say the options in this manner?

 

[WhiplashNinja]

You can try wiping the phone in Recovery Mode. Google for instructions.

I will try this now and get back thanks.

 

[WhiplashNinja]

You can try wiping the phone in Recovery Mode. Google for instructions.

When i do this, it takes me into the exact same menu as i was originally going into to erase all data.
What it says when i select wipe data/factory reset

Adroid Recovery
MMB29k.G930FXXU1BPLH
samsung/heroltexx/herolte
6.0.1/MMB29K/G930FXXU1BPLH
User/release-keys
Use volume up/down and power.
No
Yes


That is exactly as it is displayed on my screen.

I expected similar, but the options should be

NO
NO
NO
NO
NO
NO
Yes - Erase All Data
NO
NO
NO
NO