Unable to print after last software update - Samsung Galaxy S5 - Sprint

irisheyesofny

New member
Jun 7, 2016
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I updated my software a few weeks ago to Marshmallow version 6.0.1 and yesterday I tried to print something. I got the popup to save as pdf, from Cloud Print... but it blinked right off before I could choose a printer and settings.
I have Samsung Print Service Plugin on, Cloud Print is on as well as Epson Print Enabler.
I'm unable to print from any app for any reason.
Any help would be appreciated.
 
Last edited:
You may have to go to your Gmail account and reinstall your printer, I had to reinstall when updating to 5.1; I print from a network printer and use only Cloud Print and Samsung Print Services.
 
I did what you suggested, JimmieCD, but still wasn't printing. I saw another thread on here where someone suggested downloading Printer Share from the Play Store and that worked. I can now print from my phone again.
Thank you!
 

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