Unable to see file contents of whatsapp folderson PC

[Android Central Question]

I am unable to see file contents of whatsapp folders i.e. images and videos when I connect my samsung J3 mobile to my windows PC.
Please help.

 

[ashune]

Did you set the USB mode to Media Transfer Protocol (MTP) and allowed your PC to access the files on your phone by unlocking your phone and tapping Allow?