Unable to turn on Private Mode !!

[Hamza Afzal1]

I am unable to Turn on the Private mode in my Galaxy Note 5. It says" Failed to enable private mode, try again." Can anyone tell me the solution. My device is not rooted !!

 

[SpookDroid]

Are there any apps or services you have turned off?

 

[Hamza Afzal1]

No !! I haven't turned off any app or service. I bought the cell phone yesterday.

 

[SpookDroid]

Mmm... and all your accounts are set up properly? Have any updates been installed? You might be missing some or if you just got the phone, it might still be updating something (although I feel it would tell you if it was).

Have you tried booting up in Safe Mode and trying it there? Or since you just got the phone and probably haven't set it up completely, just trying factory-resetting it and testing the Private Mode before you install anything else?

 

[Hamza Afzal1]

no update is available , i have updated all my apps which are to be updated. i have set the phone completely but couldn't solve the problem. I had factory reset the phone but it shows the same error

 

[SpookDroid]

Found this for the S5, not sure it'll work but can't hurt to try.
Samsung Galaxy S5 Private Mode not opening Fix - BlogTechTips

 

[Jack20132]

hey guys, i have the same problem, i unlocked my phone with a third party and now i cant get access to my private mode. really worried help !!

 

[Hamza Afzal1]

It Doesn't work

 

[Hamza Afzal1]

If you got any kinda solution of this kindly inform me that also

 

[SpookDroid]

Out of ideas here, other than trying it in Safe Mode and factory resetting (but you said you've tried that). Are you sure your phone isn't rooted? That's the only thing I can think of that would trip Knox into not being able to activate.

 

[joseyt]

Solved Just go to setting > and search for private mode > open it and toggle turn on button.
Or long click on icon private mode found on notification area and click turn on button. Then enter Ur password done

Enter password done

I am unable to Turn on the Private mode in my Galaxy Note 5. It says" Failed to enable private mode, try again." Can anyone tell me the solution. My device is not rooted !!

Go to setting and search for private mode and enable private mode then enter password worked for my galaxy tab