Unable to unlock my phone !!

Hosam El_SaQa

New member
Jul 8, 2018
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Hello everybody !
I've a problem with my (HTC Desire 630 Dual Sim) and wish you can help
When i set screen lock or pattern lock and try to unlock phone it doesn't respond !
the screen becomes dark and return to the locked screen mode !
I've done a Factory Reset .. the phone opens but when setting screen lock and trying to unlock it doesn't respond again !

I've uploaded a video of my problem because my English is not the native language so I can clearly explain the problem .. here is the link :

https://www.youtube.com/watch?v=-sDqhCQNp0s&feature=youtu.be
 
Welcome to Android Central! It looks like it was locked by Google's Find My Device. Did you create a PIN using Find My Device, or did the phone already have a PIN set up? (If you use Find My Device to remotely lock a phone that already has a screen lock set up, it will still use that original screen lock's PIN.)
 

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