unable to upgrade

[akshara]

i am using ICS and one day came the new software update and i clicked on that thread ,installation began suddenly internet is gone the upgrading process freezed their now, whenever i am trying to reinstall even after setting back my phone factory setting its been unable to upgrade what to do now???

plzzz can some one help me out..

 

[anon(847090)]

i am using ICS and one day came the new software update and i clicked on that thread ,installation began suddenly internet is gone the upgrading process freezed their now, whenever i am trying to reinstall even after setting back my phone factory setting its been unable to upgrade what to do now???

plzzz can some one help me out..

what phone and carrier?