Undelete mail in Huawei Mate20 Pro

[Alexandre Ribeiro]

I have a Huawei Mate20 Pro. How can I undelete mail from trash can? Don't have de "move to"... option

 

[B. Diddy]

Welcome to Android Central! Which email app, and which email provider? Not all email apps have a Trash folder.

 

[Alexandre Ribeiro]

Welcome to Android Central! Which email app, and which email provider? Not all email apps have a Trash folder.

Thanks B. Diddy for your reply, it's the native mail software in the Huawei Mate20 Pro.
It has the trash folder just doesn't appears the option to move to inbox or undo deleted message
Tnx

 

[B. Diddy]

Which email provider? Are you able to see the deleted messages in that folder?

 

[Alexandre Ribeiro]

Now I've managed why you insisted on the email provider.
In my personal mail(Gmail) it's possible to move from trash to inbox or other folder.
My professional mail doesn't.
Before I changed to Android I was a ios user since iPhone 4 and lately it was possible to undo a mistake like sending to trash by simply shaking the device.
Thanks anyway

 

[B. Diddy]

Is your work email a POP3 or IMAP account? If you're using POP3, then try changing to the IMAP server (if possible).

 

[Alexandre Ribeiro]

Is your work email a POP3 or IMAP account? If you're using POP3, then try changing to the IMAP server (if possible).

Deleted pop3 account and added imap Thanks B. Diddy, that fixed it.
Brilliant
SOLVED