United we stand, Divided we suffer

[VidJunky]

Verizon is taking advantage of us, and we should at least tell them how we feel. Granted everyone's experience is going to be somewhat different, but in general we can agree that they go too far. I urge you to contact Verizon and say something, anything. Say that you hate bloat, but be heard. We can talk and complain among our selves but at the end of the day we are no better off, and Verizon moguls sit back thinking we're taking it, and trying to come up with new ways to stick it to us. contact VZW

Primary Subject: Other
Secondary Subject: Other
Message Body: Really what are you thinking? I pay over $150 a month and bought 2 of your most expensive phones and you've wrecked them with all this crap you keep forcing on the people who pay your bills. Most recently Verizon Location Agent started showing up on my phone and eating up the battery life of a once great device. Why are you doing this????? Now not only do I have apps that I can't uninstall but I have one that is killing my phone. I don't want VZ anything on my device and if I did I would install it myself. NFL BS, the crap games you want $$$ for, it isn't enough that we pay you every month, picked you over other carriers and this is the thanks we get? Really? It might be one thing if the apps you were pushing worked or offered something that people wanted. But I guess this is just falling on deaf ears, because just like when I had VZ navigator, a paid service, something I gave you money for every month, you started including ads. Like it was some free BS you'd download from the internet. It wasn't free app, so why the ads? Greed! I dropped the service for just that reason. If this is how you repay loyalty and reward people who chose you over the other guy. That's a fine thanks, and thank you too. I see why people root their devices now. You'll never know how much the things you've done to me have meant.

Dear [VidJunky] ,

Good evening. Thank you for your feedback about the performance of your phone. I'm sorry to learn that your phone can no longer hold a sufficient charge due to the applications that are loaded on your device. My name is Charisse and I wanted to contact you today to personally address your concerns; however, it was too late to call upon receipt of your email. [VidJunky], in order to properly assess your equipment issue, a hands-on evaluation is necessary to determine if the problem is caused by a defective battery or device. Please visit one of our many Verizon Wireless stores to find out if a service technician is available. To obtain a list of stores in your area, please click on the following link, this will direct you to our “Store Locator” page: https://forums.androidcentral.com/e...http://www.verizon.com/stores/&token=kTyby0vv

If it is determined that your battery is defective, you will receive a free battery. If it is determined that your device is defective, your manufacturer's warranty provides an equipment replacement option for up to one year from the date of purchase. Verizon Wireless will provide you with a certified like-new device identical to the one you currently have in exchange for returning the defective device.

Additionally, Verizon Wireless is always looking for ways to better meet the needs of our customers. Your comments have been forwarded to our leadership team for review and consideration. Your feedback provides us with the perfect opportunity to hear exactly what you think, and often leads to improvements you will see in the future.

I'm glad I was able to address your concerns about your equipment. We appreciate your business and thank you for being a valued Verizon Wireless customer. Have a great day!

Sincerely,

Charisse
Verizon Wireless
Customer Service

 

[twolastnames]

I'm fine mostly with complaining about bloat, but your letter would never be the form the masses send in to have this changed. You have to act like an adult, and I'm sorry, this is not that kind of letter. The letter sent up to Verizon about the locked boot loader was more professionally written, and therefore will be taken, if any letter can, more serious.

Not to defend bloat, but what if that bloat was keeping your bill $5 a month cheaper? $10? I ask because Verizon is in the business of making money, and if they lose revenue on morons buying bloat, where are they going to make that up? And don't kid yourself, they will make it up.

We could just ask for an easier way to remove the bloat, but we already have a way. And I'm sure most people who care enough about bloat to complain about it here, will at least temp root and freeze it, if not just root and put a rom of there choice on.

I don't disagree with your general statement, but that letter will never fly.

 

[humpagardengnome]

SS-via a csr-DD. Standard Verizon esponse, it translates to english go to a store, your retail rep. will have no clue what is going on w/ your phone. So go home w/ this refurb and enjoy it until the OTA arrives and groundhog day ensues. They need to cook up an update to kill the VLA or take responsibility for it and fix it, damn skippy. I believe I don't need to cite the odds this will have a happy ending for stock users.

 

[VidJunky]

I'm fine mostly with complaining about bloat, but your letter would never be the form the masses send in to have this changed. You have to act like an adult, and I'm sorry, this is not that kind of letter. The letter sent up to Verizon about the locked boot loader was more professionally written, and therefore will be taken, if any letter can, more serious.

Not to defend bloat, but what if that bloat was keeping your bill $5 a month cheaper? $10? I ask because Verizon is in the business of making money, and if they lose revenue on morons buying bloat, where are they going to make that up? And don't kid yourself, they will make it up.

We could just ask for an easier way to remove the bloat, but we already have a way. And I'm sure most people who care enough about bloat to complain about it here, will at least temp root and freeze it, if not just root and put a rom of there choice on.

I don't disagree with your general statement, but that letter will never fly.

Granted I was a bit extreme, and more on the rant side, it was 2am and I was a little ticked, and I'm not sure if you called me a moron, but you're point about keeping the bill lower can be looked at in several ways. One if bloat keeps price down why are they constantly raising the cost? There is at least two times as much bloat on this phone as was on my last, the apps are from bigger names, and theoretically worth more, and while I was able to keep my data plan from the last phone, the data plans keep going up in price or offering less. I think you're kidding your self with the belief that bloat is any more than greed at play. Like big oil who made billions upon billions quarter after quarter and never dropped a price or gave a blank if you had a job or not, they did it because they have us by the balls. Now it's true that we don't need our gadgets like we need gas, but at the same time not many want to switch to the cheaper alternative when it comes to comparing cost to conveyance. If we stood up to the things they do, in numbers that meant something, eventually there would be some change. Would I have paid an extra $100 for my device if I could have installed only the things I wanted on it, and not had some app that does me no good making my phone practically unusable without having to live next to an outlet? Maybe. But they didn't give me that choice. OK. That's what we should ask for. Give me a clean phone for a little more up front, or a discount and all the bloat you can muster.

As for temp root I haven't checked again recently, but the OTA broke root for the Temp-ers. I'm not quite fully committed to the full root. The whole search for something that works, that's reliable, includes most if not all of the features of stock, that's not me. In my old forum everyday there were posts about 'help I think I bricked my phone' 'the black and white screen of death' 'I've flashed a ROM everyday for two weeks and can't find one that ___'. I just want a phone that works and that Location crap that was in the OTA or showed up after the OTA, took a little bit of that away from me. From all of us really, and they don't care. Because we're all tied to the contract and no matter what they get theirs and no one is complaining. Well not to them. OOSOOM.

 

[budmonster]

What phone doesn't have bloat these days? And bloat is the least of my concerns with todays phones.

 

[humpagardengnome]

What phone doesn't have bloat these days? And bloat is the least of my concerns with todays phones.

That rolls off the tongue of a Rommer far easier than a stock user. I have some empathy, seriously, if youl had no option to that remove that crap. Are you saying you would be a happy camper with the boot bloat, if you were in their shoes?

 

[VidJunky]

SS-via a csr-DD. Standard Verizon esponse, it translates to english go to a store, your retail rep. will have no clue what is going on w/ your phone. So go home w/ this refurb and enjoy it until the OTA arrives and groundhog day ensues. They need to cook up an update to kill the VLA or take responsibility for it and fix it, damn skippy. I believe I don't need to cite the odds this will have a happy ending for stock users.

Thank you. I mean OK like budmonster said what phone doesn't have bloat, my point is more that the bloat they are pushing is making the experience a bad one. Very bad. If no one will email VZ than consider rating the apps. VLA only has 95 reviews and 7 of those are 5 star? The other 88 are one star. The video, media, backup app is the same way. If it sucks, they should suck it up and allow people to uninstall crap that doesn't work.

 

[twolastnames]

Granted I was a bit extreme, and more on the rant side, it was 2am and I was a little ticked, and I'm not sure if you called me a moron, but you're point about keeping the bill lower can be looked at in several ways. One if bloat keeps price down why are they constantly raising the cost? There is at least two times as much bloat on this phone as was on my last, the apps are from bigger names, and theoretically worth more, and while I was able to keep my data plan from the last phone, the data plans keep going up in price or offering less. I think you're kidding your self with the belief that bloat is any more than greed at play. Like big oil who made billions upon billions quarter after quarter and never dropped a price or gave a blank if you had a job or not, they did it because they have us by the balls. Now it's true that we don't need our gadgets like we need gas, but at the same time not many want to switch to the cheaper alternative when it comes to comparing cost to conveyance. If we stood up to the things they do, in numbers that meant something, eventually there would be some change. Would I have paid an extra $100 for my device if I could have installed only the things I wanted on it, and not had some app that does me no good making my phone practically unusable without having to live next to an outlet? Maybe. But they didn't give me that choice. OK. That's what we should ask for. Give me a clean phone for a little more up front, or a discount and all the bloat you can muster.

As for temp root I haven't checked again recently, but the OTA broke root for the Temp-ers. I'm not quite fully committed to the full root. The whole search for something that works, that's reliable, includes most if not all of the features of stock, that's not me. In my old forum everyday there were posts about 'help I think I bricked my phone' 'the black and white screen of death' 'I've flashed a ROM everyday for two weeks and can't find one that ___'. I just want a phone that works and that Location crap that was in the OTA or showed up after the OTA, took a little bit of that away from me. From all of us really, and they don't care. Because we're all tied to the contract and no matter what they get theirs and no one is complaining. Well not to them. OOSOOM.

I wasn't calling you a moron... As for price, I have a story on this. I work for a telecommunication company that will remain nameless. Every year the government dings us for some cash somehow, mosr of this the customer never knows about. Some years it is blatent, other years not so much. One year the size of our safety cones was regulated, so all new cones had to be bought. Another year, they said our boots had to stay on in customers houses, so we have to buy surgery booties.

Last year, big red made about 10% profit, and big oil only about 7 (i think). The Point is, 4 billion dollars is a lot, but a retailer like Walmart might be closer to 10 billion with the same sales as Verizon. If they did not make this much money, do you think I would be pulling 20mps downloads on a phone while eating hot wings in a van on the side of the road?

Leave the bloat, just let us remove if.

 

[dpham00]

What phone doesn't have bloat these days? And bloat is the least of my concerns with todays phones.

GNex.

 

[twolastnames]

GNex.

It has 2 Verizon apps, my Verizon and vz backup... So nope

 

[dpham00]

It has 2 Verizon apps, my Verizon and vz backup... So nope

If removable,and certainly minimal,as close as you are going to get for an android on verizon. Honestly, I don't care if verizon installs bloatware so long as it is removable, similar to the gnex or what Sprint did on some of their htc phones.

 

[Droid800]

It has 2 Verizon apps, my Verizon and vz backup... So nope

Not bloat.

Sent from my Galaxy Nexus using Tapatalk

 

[humpagardengnome]

Not bloat.

Sent from my Galaxy Nexus using Tapatalk

I don't consider those 2 as "bloat", either, but it seems like that only changed for most owners of the GN aftet they made their purchase. There was endless ranting in that VGN forum, pre-release.

 

[amgalloway]

Why can't you just be happy we have an unlocked bootloader. You can always install roms with no bloat. Gtfoi

Sent from my ADR6300 using Tapatalk

 

[humpagardengnome]

Why can't you just be happy we have an unlocked bootloader. You can always install roms with no bloat. Gtfoi

Sent from my ADR6300 using Tapatalk

I am & I do, thank God for AOSP

 

[majorpayne]

Why can't you just be happy we have an unlocked bootloader. You can always install roms with no bloat. Gtfoi

Sent from my ADR6300 using Tapatalk

As he has already mentioned he is worried about bricking his phone. When the update came I plugged my phone back into my PC and atempted to re bloat my phone.. Not install the orignal rom JUST re bloat.. I bricked it. something as simple as that can brick these phones.. I was without a phone til monday which is not an option for most people and specially not me because i run a company off that phone. I luckly had my old pre plus to use a phone that has never failed me nor been bricked...

I'm honestly now scared to root my phone and i consider myself to be a tech geek with years of experience in this field. How do you think a normal user would feel looking at some of the instructions...

i fully understand how he feels.

 

[pauldroidr2d2]

Verizon is taking advantage of us, and we should at least tell them how we feel. Granted everyone's experience is going to be somewhat different, but in general we can agree that they go too far. I urge you to contact Verizon and say something, anything. Say that you hate bloat, but be heard. We can talk and complain among our selves but at the end of the day we are no better off, and Verizon moguls sit back thinking we're taking it, and trying to come up with new ways to stick it to us. contact VZW

Primary Subject: Other
Secondary Subject: Other
Message Body: Really what are you thinking? I pay over $150 a month and bought 2 of your most expensive phones and you've wrecked them with all this crap you keep forcing on the people who pay your bills. Most recently Verizon Location Agent started showing up on my phone and eating up the battery life of a once great device. Why are you doing this????? Now not only do I have apps that I can't uninstall but I have one that is killing my phone. I don't want VZ anything on my device and if I did I would install it myself. NFL BS, the crap games you want $$$ for, it isn't enough that we pay you every month, picked you over other carriers and this is the thanks we get? Really? It might be one thing if the apps you were pushing worked or offered something that people wanted. But I guess this is just falling on deaf ears, because just like when I had VZ navigator, a paid service, something I gave you money for every month, you started including ads. Like it was some free BS you'd download from the internet. It wasn't free app, so why the ads? Greed! I dropped the service for just that reason. If this is how you repay loyalty and reward people who chose you over the other guy. That's a fine thanks, and thank you too. I see why people root their devices now. You'll never know how much the things you've done to me have meant.

Dear [VidJunky] ,

Good evening. Thank you for your feedback about the performance of your phone. I'm sorry to learn that your phone can no longer hold a sufficient charge due to the applications that are loaded on your device. My name is Charisse and I wanted to contact you today to personally address your concerns; however, it was too late to call upon receipt of your email. [VidJunky], in order to properly assess your equipment issue, a hands-on evaluation is necessary to determine if the problem is caused by a defective battery or device. Please visit one of our many Verizon Wireless stores to find out if a service technician is available. To obtain a list of stores in your area, please click on the following link, this will direct you to our “Store Locator” page: https://forums.androidcentral.com/e...http://www.verizon.com/stores/&token=TF6QQIL4

If it is determined that your battery is defective, you will receive a free battery. If it is determined that your device is defective, your manufacturer's warranty provides an equipment replacement option for up to one year from the date of purchase. Verizon Wireless will provide you with a certified like-new device identical to the one you currently have in exchange for returning the defective device.

Additionally, Verizon Wireless is always looking for ways to better meet the needs of our customers. Your comments have been forwarded to our leadership team for review and consideration. Your feedback provides us with the perfect opportunity to hear exactly what you think, and often leads to improvements you will see in the future.

I'm glad I was able to address your concerns about your equipment. We appreciate your business and thank you for being a valued Verizon Wireless customer. Have a great day!

Sincerely,

Charisse
Verizon Wireless
Customer Service

VZW, will not be phased by your emails. Purchase a Gnex if you don't want bloat.

Sent from one of the following: Galaxy Nexus, Bionic or Xoom using Tapatalk.

 

[pauldroidr2d2]

What phone doesn't have bloat these days? And bloat is the least of my concerns with todays phones.

Gnex doesn’t have bloat.

Sent from one of the following: Galaxy Nexus, Bionic or Xoom using Tapatalk.

 

[humpagardengnome]

Gnex doesn?t have bloat.

Sent from one of the following: Galaxy Nexus, Bionic or Xoom using Tapatalk.

Deja vu or is it Feb. 2nd, again?

 

[xxfallacyxx]

Could we possibly relive the 5th? Just until the Pats get it right haha.