Unknown phone number in picture message

[ChrissirhC]

I'm starting to think I will have to reset and start from scratch

 

[B. Diddy]

Do you use Google Voice?

 

[ChrissirhC]

Only google live transcribe, recently installed for the first time, and I never used it with messenger

 

[mustang7757]

I'm starting to think I will have to reset and start from scratch

Yeah might be best

 

[ChrissirhC]

Follow up: I have factory reset the phone and checked old message threads. The unknown phone number is now replaced with my name. I should've done this when I first received the phone. Thanks for the help with troubleshooting.

 

[mustang7757]

Follow up: I have factory reset the phone and checked old message threads. The unknown phone number is now replaced with my name. I should've done this when I first received the phone. Thanks for the help with troubleshooting.

Glad to hear that

Your welcome!