Unknown picture appeared on phone app

tfmeier

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Made a phone call from my HTC10 to a number I never called before and an unknown picture appeared on the top part of the dialer where the contact photo usually appears.

It's a picture I have not taken nor seen in the Photos app before.

I have received a call from an unknown number today and the same picture appeared again.

Anyone got a clue why this happened and what to do about it?

Thanks guys
 

B. Diddy

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Welcome to Android Central! Was the number you called a business number or a personal contact? Was the call you received from the unknown number completely unrelated to the first call?
 

tfmeier

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Welcome to Android Central! Was the number you called a business number or a personal contact? Was the call you received from the unknown number completely unrelated to the first call?
Thanks for the response. I called a business number (landline) and the call I received was from a mobile and completely unrelated to the first call. In fact I found out today that the 3 digits to Tue message bank also displays the same picture... Really weird
 

tfmeier

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Tried all these options incl wiping the cache partition... Picture still there... May have to resort to a new install which I'm not particularly excited about. Is there any way to trace a picture shown in the phone app back to a file name?
 

B. Diddy

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Can you show us the image, or is it unpleasant or inappropriate? Just wondering if someone here might recognize where it's from.
 

tfmeier

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Not at all. Its actually a pleasant picture but don't want to have to justify to my partner that I don't know this person nor ever received this pix

a78526b7d95bb71f4245554e7a0da79b.jpg
 

LeoRex

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Are you using a non-standard dialing app? If so, the app may allow for the remote caller to set their own contact pic and that's what you are seeing.
 

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