Unlocked Bell One S on Rogers - network connection issue - PLEASE HELP

[Scottyj11]

Hi All,

My wife and I both recently got (ex-demo) Bell HTC One S phones. We had them unlocked by cellunlocker.net for use on Rogers network in Ottawa. We followed directions given by Rogers support staff entering the APN settings. My wife's phone seems to work ok, occasionally picking up 3G (never LTE) coverage.

My phone however, seems to only pick up Edge (mostly) and occasionally G network connections. Never 3G or LTE. I cannot send MMS messages and my mobile data is extremely slow (as you would expect on Edge network)!!

I have phoned Rogers multiple times, bought a new SIM which made no difference. I am starting to beat my head against the wall.

Does anyone know why this may be happening or can suggest a fix??

Cheers,

 

[Scottyj11]

Must be a seriously unique problem. Over 400 views and no one has any suggestions that may help?

 

[wizzrah]

It might be that an APN setting is wrong. You should check them over again.

Sent from my AT&T One X running CodefireX ROM Android Version 4.4.

 

[Golfdriver97]

Sounds like wizzrah is on the right track.

 

[Scottyj11]

I fixed the issue with a hard reset. Not sure what was actually causing it!!?