Unlocked N8 w/AT&T - no Visual Voicemail - help!

Re: Unlocked N8 w/AT&T - no Visual Voicemail - help!

How do you get the text to show? I only have the audio.
 
On my unlocked Note 8, there is an icon where the tutorial above shows a voicemail app icon, but it looks more like a "message" icon, and I can tap it constantly for the next several thousand years, but it won't launch or do anything whatsoever. When I installed the APK file as mentioned above, the app worked just fine, though it's obviously some visually different version from the one that was on my AT&T S8+. I presume it's a "new, improved" version -- I prefer its controls a bit compared to the one on my S8+.

What exactly does the APK file do? I'm an AT&T customer with an unlocked Note 8 and I downloaded the AT&T Visual Voicemail app and it works fine without downloading anything else.

On my dialer screen, I have a text message icon to the left of the phone icon. It opens the text message app. Does the APK change this icon to the built-in visual voicemail app?
 
Just to provide my experience. I swapped SIMs with my iPhone earlier this week and Visual Voicemail did not work. I had to go in and get a new SIM. The rep switched the plan from "iPhone 4G" to "Smartphone 4G" when he gave me the new SIM. However, the phone did not register the number in the phone. Not sure the reason, but I had to temporarily put the SIM in my iPhone and then put it back in the unlocked Note. After that, all worked well and I have Visual Voicemail access again. Funny though. The iPhone on the number previously configured for non-iPhone (still "Smartphone 4G") works fine with iOS' visual voicemail.

Now only if I could get wifi calling to work...
 
Re: Unlocked N8 w/AT&T - no Visual Voicemail - help!

What exactly does the APK file do? I'm an AT&T customer with an unlocked Note 8 and I downloaded the AT&T Visual Voicemail app and it works fine without downloading anything else.

APK (Android Package Kit) files are the apps themselves and each version of an app will have it's own unique APK file.

APK files are used to sideload apps onto phones when you are unable to install the app directly to your phone from Google Play, or if you want to revert to a previous version of an app because you prefer it over the most up-to-date version.

On my dialer screen, I have a text message icon to the left of the phone icon. It opens the text message app. Does the APK change this icon to the built-in visual voicemail app?

That seems odd. You're saying that you have text messages in the same location as my vm icon?
9c64e77b59e7728565825b8dbcddbd1c.jpg
 
Re: Unlocked N8 w/AT&T - no Visual Voicemail - help!

Hello Brew Swayne,

The screenshot you have posted showing the VVM icon in the lower left corner is there because you have a carrier issued device. Sure, your device may be "unlocked" by the carrier via a code they supplied you to unlock it after you have either paid off the device or paid for it in full. BUT...All and I mean ALL "factory unlocked" Samsung devices like Note 8's, S8's etc..have NO VVM built into the dialer. By factory unlocked I mean you either buy them from Samsung directly or a third party retailer.

Again, Factory unlocked have no VVM. Carrier versions sold by AT&T-VZW and T-Mobile have built in VVM.

Your phone is without a second of doubt a carrier issued device.


APK (Android Package Kit) files are the apps themselves and each version of an app will have it's own unique APK file.

APK files are used to sideload apps onto phones when you are unable to install the app directly to your phone from Google Play, or if you want to revert to a previous version of an app because you prefer it over the most up-to-date version.



That seems odd. You're saying that you have text messages in the same location as my vm icon?//uploads.tapatalk-cdn.com/20171008/9c64e77b59e7728565825b8dbcddbd1c.jpg
 
Re: Unlocked N8 w/AT&T - no Visual Voicemail - help!

Ugh, yeah, I'm well aware my phone is carrier branded. I kinda figured that one out when I bought it from my carrier. Not really sure what that has to do with the OP question.

I didnt realize that unlocked phones came without a vvm app though, so thanks for that info.
 
I have the unlocked version on AT&T and have VVM working. Call customer service and have your phone reprovisoned. Once you do that restart your phone and reinstall AT&T VVM from the play store.
 
I have had AT&T service for over 10 years. I just upgraded from a Note 4 to the Note 8. This is the first phone I've bought unlocked and enjoy not having all the extra bloatware. Unfortunately there is no Visual Voicemail that comes pre-installed on the unlocked Note 8.

As recommended by our Moderator, I searched the ATKMirror where I found the app for the AT&T Visual Voicemail. This app is separate from the dialer. Works great and gives me access to all my old Visual Voicemails that I had stored. This interface is easy to use and I think is better than the one I had on the Note 4. I absolute love it!

Here is the link

https://www.apkmirror.com/apk/att-s...al-voicemail-4-2-0-0028-android-apk-download/
 

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Re: Unlocked N8 w/AT&T - no Visual Voicemail - help!

Nice. I have an AT&T branded Note and was wondering where my VVM was.

I did look at the AT&T vvm app on the google play store but it also use to say not compatible with this device so always concerned it wouldn’t work. I’ll test the built in one later. Thanks.

I ran into this as well. Seems it's no longer a separate app. Get to it through the dialer. I'm on AT&T.
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