Unread badges on calendar and email wrong

[drhere]

After setting up my Nokia 6 the unread count for calendar and especially the gmail app are showing an unread count that is incorrect. I have no unread emails but gmail is showing 99+, rebooted made sure all was unread, but it will not clear.
Does anyone know of a way to reset the badge counter? Thanks.

 

[B. Diddy]

Go to Settings>Apps, tap Menu>Show System, and look for an app called BadgeProvider. Select it, then clear cache/data. Now see if the problem persists.

 

[drhere]

Go to Settings>Apps, tap Menu>Show System, and look for an app called BadgeProvider. Select it, then clear cache/data. Now see if the problem persists.

Thank you I tried it but it didn't work. I will maybe try again later.

 

[B. Diddy]

Another thing to try (which will wipe the homescreen clean as well) is to clear the cache/data from the launcher app. I'm not sure what Nokia calls it, though. You'll have to set up your homescreens again afterwards.

 

[drhere]

Correction, there is no Badgeprovider system app on the Nokia 6 only badeinfoquery, and clearing that does nothing. It is now doing to all apps, I could factory reset but I have a feeling that will do nothing, as it is a new setup. I may have to contact support or wait for a fix.

 

[drhere]

One more update, chatted with Nokia support, he said it is pure Android and there is no way to clear badges, so for now I have an app I used on 6.0 that shows badges using the system icon ( the app is called Unread Badge) so that works (for email only) so hopefully there is a fix. This is my only complaint so far it is a nice phone overall.

 

[techallan]

After setting up my Nokia 6 the unread count for calendar and especially the gmail app are showing an unread count that is incorrect. I have no unread emails but gmail is showing 99+, rebooted made sure all was unread, but it will not clear.
Does anyone know of a way to reset the badge counter? Thanks.

I had the same problem. I solved it by opening Gmail on my computer, selecting All emails and marking them as read. It solved the problem within a few minutes. But I now have the issue on my calendar app. I can't remove it...

 

[drhere]

Thanks, I was finally able to clear the gmail app last week after having time to play around with it, but I also have one notification on the calendar that I cannot find or clear.

 

[drhere]

Looks like this is now resolved, I got a Google Calendar update today, now all my badges have cleared and also are showing and clearing accurately.

 

[techallan]

Looks like this is now resolved, I got a Google Calendar update today, now all my badges have cleared and also are showing and clearing accurately.

Cool. I haven't got any updates. I even tried removing the app and reinstall it. No difference.