Unresponsive 'Home Buttons'

[ram3]

On my Flyer, from time to time, the capacitive "home buttons" (home, menu, back) become non-functional. Sometimes flipping the orientation back and forth will cause them to work again, others not. Sometimes locking and unlocking the device will bring back the functionality, other times not.

Sometimes, it seems like the presses are not registering, but then later they all happen automatically one after the other in quick succession. By this I mean, I start reading a web page or some other app and all of a sudden the Flyer goes crazy doing different things that I pressed earlier and I feel the haptic feedback, even though I'm not currently pressing anything.

Anyone else experience this? I'm thinking I'll try to exchange it at BB this weekend when I get home. Anyone know what the exchange policy at BB will be like?

Thanks!

 

[solar]

No, they appear to work fine for me. I don't get any response lag either. Sounds like there might be something wrong with yours. Mayb a factory reset would help?

 

[ram3]

Anyone that can instruct me on the procedure for a factory reset? The instructions in the manual I downloaded (hold volume down and press power...) don't seem to do anything.

 

[hummingbirdhill]

Anyone that can instruct me on the procedure for a factory reset? The instructions in the manual I downloaded (hold volume down and press power...) don't seem to do anything.

HTC Flyer - Resetting HTC Flyer

 

[hummingbirdhill]

On my Flyer, from time to time, the capacitive "home buttons" (home, menu, back) become non-functional. Sometimes flipping the orientation back and forth will cause them to work again, others not. Sometimes locking and unlocking the device will bring back the functionality, other times not.

Sometimes, it seems like the presses are not registering, but then later they all happen automatically one after the other in quick succession. By this I mean, I start reading a web page or some other app and all of a sudden the Flyer goes crazy doing different things that I pressed earlier and I feel the haptic feedback, even though I'm not currently pressing anything.

Anyone else experience this? I'm thinking I'll try to exchange it at BB this weekend when I get home. Anyone know what the exchange policy at BB will be like?

Thanks!

The buttons are app-specific . . .

 

[ram3]

Factory reset didn't solve issue. Just got back from exchanging at local BB. Hopefully, troubles will be gone.

Thank you.

By the way, the directions for the hard reset using the buttons simply didn't work for me. However, holding down the 'volume down' button during a reboot did the trick.