Update not updating

[Ihazterbo]

I have AT&T and Galaxy S5 Active and I keep getting I have an update 640MB doesn't say what type of update. It downloads and then when it goes to reboot and actually I guess apply the updates once it says system reboot, boom fail. It then takes me back to the application where it tells me it was interrupted and I have to wait 24 hrs to check if there is a new update. I've been doing this for 3 weeks now. How can I get this update to actually...update completely? How can I even check what update this is?

 

[anon(632115)]

Clear your system cache, reboot and try again or if that fails download Samsung Smart Switch to your PC and update that way

 

[Ihazterbo]

Ok I'm not 100% sure what I'm doing on this Smart Switch to get this update to work that way

 

[anon(632115)]

When you connect the device to your PC running Smart Switch, you should get a notification of an update, click on the appropriate buttons and let it do its thing

 

[Ihazterbo]

Ahhhh, ok sounds easy-to-use. Thank you!

 

[Ihazterbo]

Well its not going to update that way either. Say there are no updates yet I keep gettimg there are. Then says it doesn't recognize my model device.

 

[Feldon]

Have you got over 5GB of space free on your internal storage?

 

[Ihazterbo]

4.2, trying to find stuff to Uninstall for now. did the cache as stated and restart.

 

[Ihazterbo]

Here is what I get now with smart switch. computer recognized phone, phone searches and then this. I cannot find anywhere to put that pin on the laptop portion of smart switch

 

[anon(632115)]

Here's a good tutorial How to Use Smart Switch to Update Your Galaxy S6—Even It's Rooted « Samsung Galaxy S6

 

[Ihazterbo]

Thank you