updated to lollipop, however the update symbol keeps occurring

[sammyvine]

Basically i just bought the S5

i updated to lollipop, however the update symbol keeps occurring on the top left hand-side saying - 'software update, update postponed'. When I follow the link and update my phone, it reappears again after the update saying the exact same thing. I have updated the S5 like 8 times and the symbol still appears every time saying....'software update, update postponed'

How do i get rid of this?

 

[systemofadown1]

That's strange, maybe you're interrupting the update download or insulation somehow.
Who's your carrier?
Did you buy the phone new?

 

[sammyvine]

I think it was new haha

I bought i from the UK...and the carrier is sim free. Should I return the phone?

 

[systemofadown1]

In settings (about device) what version of the S5 does it say you have? For example mine is the G900P.


As a last resort you could try factory resetting the phone, then before going through the hassle of setting everything back up try to update.

 

[sammyvine]

Its says...
Android version 5.0
Model No. SM-G900F

Is there something wrong?

 

[systemofadown1]

Nope, Just wanted to be sure its real & the F variant of the S5

Try this & let me know if things clear up.
Power down your phone, now press & hold the power button, volume up & the home button until your phone boots into Recovery. Now use the volume rocker to select Wipe Cache. Hit the power button to make it happen - give it a sec to clear the cache. Now use the volume rocker to select Reboot System - hit the power button & run you phone for a bit. See if this helps*