Verizon 4G not working?

[largosama]

It is unfortunate that 4G went down. I dont have 4G in my area yet and my Tbolt is pulling 3G automatically so im guessing the transition problem from 4G to 3G is only happening in 4G covered areas. Here is to hoping it will be fixed soon in the 4G areas. And Verizon add more 4G in SC!

 

[idbug]

South Charlotte---same thing. woke up to 1x---toggled to CMDA AUTO PRL & Airplane Mode, and still looking at 1x on my phone.
was about to download the leaked RUU, but decided to come on the forum first. glad i did--else i would have been even more mad that work-around didn't fix it.

had the phone since day 1--and this is a mild inconvenience overall.
just sucks b/c i finally convinced my brother (iphone 3gs) to switch to the Thunderbolt yesterday---he bought it last night--and today the network goes down go figure. i will not be hearing the end of this irony.

Yes, I finally broke down and bought the thing yesterday, myself, after wanting to get away from Verizon. Then I saw the Thunderbolt and everything I read (before I purchased the phone) made it look fantastic. The phone and the 4G network was what finally convinced me to commit. Now this.

I want it to be a good phone, but this is pretty unsettling since I haven't even had it 24 hours.

 

[ClintRo]

Yes, I finally broke down and bought the thing yesterday, myself, after wanting to get away from Verizon. Then I saw the Thunderbolt and everything I read (before I purchased the phone) made it look fantastic. The phone and the 4G network was what finally convinced me to commit. Now this.

I want it to be a good phone, but this is pretty unsettling since I haven't even had it 24 hours.

So it is your fault????? Lol jk

sent from my Thunderbolt

 

[Wantec]

Huh, I'm in a non-LTE area in MD and I get 1.79Mbps down and 0.5Mbps up load speeds, which is about normal, and I haven't had any data problems today or yesterday

 

[Shempster]

My guess is no. DSL not working at all vs. a slower internet/data connection on your phone are two separate things. I'm sure if you called and raised holy hell you might get something... But if this was my call at VZW I'd say you were still able to browse the Internet, get/send/receive email and make/receive phone calls.

Data is slower, the phone still works just as it did. And at this point, it's been less than 24 hours. So I'm not sure what a 3% credit would amount to or if its worth the phone call.

You'd have to prove some kind of financial or business hardship to get anything, again...IMO. Not being able to download a song very fast wouldn't apply...LOL.

Hey, I asked you guys not to laugh!

I see your point, but it would be good customer service to knock 5 or 10 dollars off a bill if asked & the outage lasted 12 or more hours. My ISP - Windstream has done this for me several times over the years. Of course, they don't have me under contract like Verizon does!