Verizon Email app wasting data. Please help

jjrivas672

New member
Mar 10, 2012
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I received an message from verizon saying that had gone over my data limit for the month (my cycle started on march 14). I have 6 GB of date for 2 lines, and that has been more than enough for a long time. I've always for over 2 years used that email app without issues. This started this billing cycle which also coincides with the jellybean update to 4.1.2 which shows in the description that "it brings enhancements to email syncing." I decided to take a look at the data usage feature on the S3 and saw that the email app had used 5.89 GB of data so far and 5 GB of those were in the background. I called verizon and they implied that i was making it up, and that there was no way the Email app could use that much data. I looked at the setting of the app and they reverted to the default setting which are to sync the last 30 days or 100 emails, and to do so every 15 minutes. I told verizon this, but they say that even with those setting email should not use that much data unless i downloaded, received and sent large files (which i don't) the largest file i received, sent was 5 MB!! I need to know a way that app could be doing this. When an email app syncs does it pull the emails over and over again as long as they stay in the account until you erase them? Please help!

Thanks!
 

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