Verizon, Google music issue.

[Wynnsman]

I'm having intermittent pausing when playing Google music all access. Any suggestions?

Posted via the Android Central App

 

[B. Diddy]

Is that only on mobile data, or also on wi-fi?

 

[Wynnsman]

Seems to be on both. I'll double check.

Posted via the Android Central App

 

[Wynnsman]

Nope. Happens on both mobile and WiFi. Here's a screenshot of the error message.

Posted via the Android Central App

 

[Wynnsman]

I've done a soft reset and disabled and enabled music and still no better.

Posted via the Android Central App

 

[SharkyNY]

Might just be Play Music itself. I've had that happen to me on my Nexus 4. Haven't had it happen yet on my Verizon M9.

 

[B. Diddy]

How about going to Settings>App Manager>All​, selecting Google Play Music, and Clear Cache/Clear Data?

 

[Wynnsman]

Ive done that too. I contacted HTC, they recommended factory data reset. We shall see.

 

[msm0511]

Ive done that too. I contacted HTC, they recommended factory data reset. We shall see.

Man, hope you can get it fixed. I've not tried All Access yet, but maybe I'll give it a shot.

 

[Wynnsman]

Ended up talking to Verizon this morning for an hour. There was 4 rouge apps the phone was downloading automatically. Not bloatware from Verizon or HTC. I would delete the apps and then they would pop back up an hour later. one of the apps was disrupting Google Music. Verizon had never had this issue. I ended up getting a new one this morning at the store. So far so good. The rouge apps where Empire, Words w/ friends, Gummy Drop and some other one ive never heard of. Very strange......If any of those apps pops up on your phone id run for the hills!

 

[Wynnsman]

Its well worth the money to me. They give you a free 30 trial.

 

[B. Diddy]

There was 4 rouge apps the phone was downloading automatically.

Definitely shouldn't be happening--I'd look very carefully through your apps, since one of them might be responsible for those automatic installations.

 

[Wynnsman]

Yeah I thought it was very strange. Ive never heard of all but 1 of them. The tech lady at Big Red said Words w/ Friends is known to cause problems.