Verizon Messages+ app failure

[J_A_Fauske]

Since about 19 July 2019, I and many other Members on the Verizon Community Forums have been reporting the failure of the Verizon Messages cross-platform function.

The Verizon Messages app offered in the Microsoft Store claims to "sync across multiple devices (smartphone, tablet, computer, and even smart watches) so you can keep the conversation going when you're switching between devices."

Though they do send text messages successfully, the Windows Verizon Messages+ apps (neither Windows 7 nor Windows 10) receive (sync) any messages back.

Their apps on Android and Apple (iOS) devices, as well as their Verizon Messages web page, continue to show (sync) all incoming and outgoing SMS text messages.

Is there any way to get the Mobile Nations/AndroidCentral reporters/posters to investigate these failures?

It has been over a month and vzw_customer_support "Customer Service Rep" have provided nothing but robotic postings.

Message Plus not syncing with windows 10

 

[mustang7757]

Since about 19 July 2019, I and many other Members on the Verizon Community Forums have been reporting the failure of the Verizon Messages cross-platform function.

The Verizon Messages app offered in the Microsoft Store claims to "sync across multiple devices (smartphone, tablet, computer, and even smart watches) so you can keep the conversation going when you're switching between devices."

Though they do send text messages successfully, the Windows Verizon Messages+ apps (neither Windows 7 nor Windows 10) receive (sync) any messages back.

Their apps on Android and Apple (iOS) devices, as well as their Verizon Messages web page, continue to show (sync) all incoming and outgoing SMS text messages.

Is there any way to get the Mobile Nations/AndroidCentral reporters/posters to investigate these failures?

It has been over a month and vzw_customer_support "Customer Service Rep" have provided nothing but robotic postings.

Message Plus not syncing with windows 10

Probably best bet to hit them up on soc.media

 

[J_A_Fauske]

Thanks for your suggestion.
I intentionally choose NOT to participate in ANY social media channels (Facebook, Instagram, Twitter, etc.).
I guess this "old dude" will just have to accept being "left behind".
Just thought such "problems" with one of the largest communication providers around might be of interest to Mobile Nations "customers".
Actual "information" along with all the "sales pitches", to keep the bills paid.

 

[Ry]

Thanks for your suggestion.
I intentionally choose NOT to participate in ANY social media channels (Facebook, Instagram, Twitter, etc.).
I guess this "old dude" will just have to accept being "left behind".
Just thought such "problems" with one of the largest communication providers around might be of interest to Mobile Nations "customers".
Actual "information" along with all the "sales pitches", to keep the bills paid.

It "sucks" but "Social Media" support (via "Private/Direct Message") seems to be the "best" and "fastest" way to get a response nowadays.

 

[dookie.]

Switch to Google Messages. VZW M+ was totally unreliable in my experience. GM has been flawless.

Or complain, hope, wait...your call.

 

[Almeuit]

Switch to Google Messages. VZW M+ was totally unreliable in my experience. GM has been flawless.

Or complain, hope, wait...your call.

Or not use either of those and be happy. Your call.