Verizon note edge help

[sarcasdabitch]

I have the Verizon note edge and for the last couple of weeks my phone shows there is a update available but every time I try it tries to do it then it fails. Anyone else having this issue

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Sometimes it's due to server issues, especially if it's overloaded. But a couple of weeks is pretty excessive. Try wiping the cache partition, which won't erase any personal data: Wipe Cache Partition Samsung Galaxy Note Edge | Verizon Wireless

 

[sarcasdabitch]

Tried that both ways and that won't even work it say fail

Posted via the Android Central App

 

[B. Diddy]

Have you asked Verizon what the problem might be?