Verizon or unlocked

It shows up as a plain icon because they don't carry the variant but it lists the name of the device. As for the insurance I would check with Verizon or even better check with Asurian

Here is how it looks on my My Verizon



VZW1.png
 
OK now I feel better.

Found it under add on's plus it shows it is insured

Insurance.jpg
 
I just learned I will not be able to use visual voicemail and a few other features because I bought the device unlocked from Samsung. I am planning to switch carriers though so no biggie.
 
I just learned I will not be able to use visual voicemail and a few other features because I bought the device unlocked from Samsung. I am planning to switch carriers though so no biggie.
Your on unlocked model?
 
I just learned I will not be able to use visual voicemail and a few other features because I bought the device unlocked from Samsung. I am planning to switch carriers though so no biggie.

The only feature that I believe does not work is video conferencing. I received a voicemail and when I tried to retrieve it I received a prompt to download Samsung Visual Voicemail. It works just like Verizon's version as far as I can tell. According to Verizon, HD voice is now called VoLTE and WIFI calling is also present.
 
The only feature that I believe does not work is video conferencing. I received a voicemail and when I tried to retrieve it I received a prompt to download Samsung Visual Voicemail. It works just like Verizon's version as far as I can tell. According to Verizon, HD voice is now called VoLTE and WIFI calling is also present.

Honestly I think it's a glitch on my side. I will be contacting them tomorrow. I didnt receive a prompt but I will look into it as well.
 
Honestly I think it's a glitch on my side. I will be contacting them tomorrow. I didnt receive a prompt but I will look into it as well.

I hope you have better luck with them then I did. After an hour on the phone, the Verizon rep connected me with Samsung so that I could tell Samsung to give me a special software update to enable Visual Voicemail. Of course, Samsung told me to contact Verizon because it was their responsibility to provide the app. Neither rep knew that the app is now Samsung Visual Voicemail. Frustrating, to say the least.
 
I hope you have better luck with them then I did. After an hour on the phone, the Verizon rep connected me with Samsung so that I could tell Samsung to give me a special software update to enable Visual Voicemail. Of course, Samsung told me to contact Verizon because it was their responsibility to provide the app. Neither rep knew that the app is now Samsung Visual Voicemail. Frustrating, to say the least.

Oh really? I had no idea. I tried looking for samsung visuals voicemail and I cant find it so it looks like i will need to contact Samsung as well. Oh joy!
 
Oh really? I had no idea. I tried looking for samsung visuals voicemail and I cant find it so it looks like i will need to contact Samsung as well. Oh joy!

What carrier? It loads after someone leaves a message on Verizon
 
What carrier? It loads after someone leaves a message on Verizon

What loads after a message is left ?

Mine N10+ is unlocked and I am using the VZW network and I am not getting anything other than my regular voice mail
 
Oh really? I had no idea. I tried looking for samsung visuals voicemail and I cant find it so it looks like i will need to contact Samsung as well. Oh joy!

If you contact Samsung you'll be told to contact Verizon. Neither company knows that Samsung Visual Voice has replaced Verizon Visual Voicemail even though you will continue your $2.99 subscription through Verizon. Once you get a message and attempt to retrieve it through Verizon basic voicemail, you should receive a prompt to download Samsung Visual Voicemail from the Galaxy store.
 
If you contact Samsung you'll be told to contact Verizon. Neither company knows that Samsung Visual Voice has replaced Verizon Visual Voicemail even though you will continue your $2.99 subscription through Verizon. Once you get a message and attempt to retrieve it through Verizon basic voicemail, you should receive a prompt to download Samsung Visual Voicemail from the Galaxy store.

I received a prompt but not for Samsung Visual Voicemail just one from Verizon saying I need to call them to get it activated. Which we both know will not work.
 
What loads after a message is left ?

Mine N10+ is unlocked and I am using the VZW network and I am not getting anything other than my regular voice mail

Message loads to get visual voicemail or to call voicemail. When I pick visual it says it cannot place the order and to call Verizon.
 

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