verizon phone insurance

[ktime07]

i recently cracked my screen on my droid incredible and i have insurance on it but my phone is rooted. is that going to stop me from being able to get a new phone? if so what are ways that they wouldnt find out but i still get a new phone?

 

[Moscow Desire]

It's all going to depend on how the support person sees things.

I suggest, you just send it in as is. You have Ins. You paid for it.

Rooted, has nothing to do with a cracked display. Besides, they will change the screen, hook it to their box, flash a new system, and sell it as factory refurbished.

 

[takeshi]

Does the Asurion site indicate that rooting voids insurance coverage? The info's out there for you to answer the question yourself.

 

[Moscow Desire]

Does the Asurion site indicate that rooting voids insurance coverage? The info's out there for you to answer the question yourself.

Even basic stock Warranty voids any claim if you even so much as root it.

How many people ever had this problem when they turned their phone in??? I suspect a low percentage.