Video call not working

[Revelation Sound]

My son and I both have the V30 and when we try to call each other with video conference we get a message that says it's not available.

ANY IDEAS?

 

[vasekvi]

My son and I both have the V30 and when we try to call each other with video conference we get a message that says it's not available.

ANY IDEAS?

It's been the same with V10 and V20. I assume you're talking about from the phone menu. I recommend using hangouts because it allows for multiple people video conference.

 

[Revelation Sound]

I found the answer, the towers have to have HD video on them. Other wise it won't work.

 

[vasekvi]

I found the answer, the towers have to have HD video on them. Other wise it won't work.

It's never worked on any phone VS any other phone or carrier