Video Issues on the Note 8

[pinkfloyd7571]

Hi,

Is anyone having issues with videos?

Everyone of them look pixelated and blocky.

They stem from YouTube, Netflix, etc.

Just recently this has occurred.

Thanks

 

[gregg6942]

Hi,

Is anyone having issues with videos?

Everyone of them look pixelated and blocky.

They stem from YouTube, Netflix, etc.

Just recently this has occurred.

Thanks

Nope, I tried the two you mentioned, also Amazon and Plex. All worked fine with my Comcast WiFi. Are you on WiFi or cellular? I don't have the data to try cellular, are you still having problems, what have you tried, restarting phone,apps, clear cache, etc ?

 

[pinkfloyd7571]

Thanks. I think I'm being throttled, since my family has used 20.92 gigs of data and Verizon throttles around 22.

 

[Gayle Lynn]

Run Speed test after restarting. Also try rebooting modem and router. Sometimes, rare now but more common few yrs ago, turning WiFi off and back on.

Just today or longer?
Use to be fine? Yet didnt change anything.

Reset network settings. Google need to connect again.
Seeing other WiFi signals? Try using different channel, router settings.

 

[Gayle Lynn]

Oh... so cellular only?

 

[pinkfloyd7571]

Correct . Cellular only , so far. I'll check my Wi-Fi later .

 

[pinkfloyd7571]

It's the Wi-Fi too.

 

[amyf27]

Hmm. Mine only seem that way if I try to share them direct from my phone to people by message or messenger. On my device I see them and they look good.

He res one from my device that I loaded to YouTube so I could share a decent quality video.

https://youtu.be/MvrrxeTF5uE

 

[anon(7901790)]

Thanks. I think I'm being throttled, since my family has used 20.92 gigs of data and Verizon throttles around 22.

I thought that was per line, not for all lines at the same time.

 

[gregg6942]

It's the Wi-Fi too.

well, that sucks

 

[anon(7901790)]

There was a similar thread over in the S8/S8+ forum. Is it over all, or just in areas that quickly transitions from dark to light?