videos won't play on FB app

[kittenbby]

just bought the new Google pixel, installed fb app .. videos won't play it's just a rotating circle on the image. force stopped uninstalled to see if there was an update and to no avail. how do you fix this?

 

[jasonandrews25788]

Have you tried connecting/using a different source for your Internet on that phone to see if it's something about the Internet connection which causes this issue?