Visual voicemail issue finally solve on tmobil

[Rumblee1]

I went to set up my new s21 ultra, and all went flawlessly except visual voicemail. I kept getting a "set up on another account" message, even though I'm using my old sim card. So after spending over an hour with T-mobile, who couldn't solve the problem, I went to goigle play, downloaded the METRO BY T-MOBILE APP which is identicle to the tmo. Then I uninstalled the tmo VV app and everything is working. Hey tmo, GET WITH IT WITH VISUAL VOICEMAIL. A LOT OF UNHAPPLY PEOPLE.

 

[Deleted member 90790]

Checked and it won't let me download it, says not for my device which is the S21 Ultra.

 

[Rumblee1]

Very strange, I had no problem downloading it. Are you on T-mobile? I believe you have to be on either T-mobile, metro, or another T-mobile mvno

 

[Catman51]

T mobile in US

 

[Rumblee1]

Strange. I just went to the playstore and found it and it's working flawlessly for me.

 

[o4liberty]

Just did the same thing worked great thanks !!

 

[o4liberty]

Just got update on TMobiles voice mail and it works now.

 

[Rumblee1]

I saw that update. But really, it's the same app, just metro works better.

 

[Deleted member 90790]

Do you have a link to it in Play Store? There is one Metro app I can download but it says nothing about voicemail.