VM Optimus Slider; Cannot Recieve Texts

[tvaladez]

New customer to VM.. I purchased the Slider & activated it on Jan. 5.. Everything worked perfectly, up until the 10th I noticed that I wasn't recieving any text msges unless I make a call or am recieving a call, thats when I start getting msges. I have talked to numerous CS people they still have not been able to fix this problem. They do all these tests & haved open an investigation, yet I havent heard from them. First they blamed the fon & I replaced it. & still am having this problem. Everything else seems to be working fine, just cannt recieve texts..

Appreciate it, if any one can help me out.
Thanks

 

[danieljc1]

Open up messaging. Press menu key. Select settings. Scroll down to Auto-retrieve. Make sure there is a check in box.

 

[tvaladez]

There is a check in the box. Still no luck, thanks tho.

 

[morpheus1894]

couldve been that the apn got edited somehow try downlading apn restore&backup from the market