voice to text

[kiaoraAbbi]

When im voice to texting on either Texra or Google keyboard or swiftkey - when i voice to text the screen turns off so i can never finish voice to texting - i ts doesn't power down the phone to restart just the screen turns off


it some times does this when im watching youtube too

I have done a factory reset but no change - it didnt do this when i first got my phone


Any tips please

 

[belodion]

Welcome to the G3 forum.

Have you tried Safe Mode?

Posted via the Android Central App

 

[Issac_Jong]

My unit works fine.

 

[kiaoraAbbi]

thank you for your comment - what steps would i take in safe mode ( no I havent tried this option )

 

[scottysize]

That's a weird problem. Is there something covering the proximity sensor at the top of the screen? IE: When you are talking are you holding it close to something? Same for YouTube. Is there something that is getting to close causing the screen to turn off? Is your case getting in the way? Some cases can cause the screen to turn off if they "ride up" on the top of the screen.

You can check your screen off settings too. Go into settings/Display/Screen timeout and set it to never turn off, then see if it still turns off when you use speech to text and/or watch a YouTube video. If the screen still turns off, then you have a problem with your phone and should contact your provider and/or LG if it's been less than a year.

 

[scottysize]

My unit works fine.

Great. We are happy yours works fine.

 

[scottysize]

Welcome to the G3 forum.

Ditto ^^^

 

[Gdraft#WN]

I had the same issue after the lollipoop update. . Since the recent "fix" came out from tmo this problem has gone away..

Make sure you are running the newest update.

Posted via the Android Central App