Voicemail Notification

[gonecks1]

Got a "you have a voicemail" notification that won't clear, don't have any voicemails. Any thoughts on how to clear it?

 

[nofaithineli]

If your issue is similar to mine then I'm not sure there is a solution:

https://forums.androidcentral.com/samsung-galaxy-watch/910363-cant-clear-voicemail-notification.html#post6350926

Even after wiping the watch clean and starting new. The voicemail notification comes back and won't go away.

 

[gonecks1]

I'm not sure what I did but it's gone. I think it had something to do with after the latest update it switched permissions back on for Samsung Messages. I left the permissions on, went and cleared all the notifications, then turned the permissions back off.

 

[neoberry99]

I had the same problem. I called my voicemail and listened to the message. Hung up and it went away.

 

[jwu7538]

I had the same problem too. I tried reset and like others, it didn't work. I did a "Reset Network" which will require me to call the T-Mobile carrier to reconnect my watch back to its network and that did the trick. The notification went away after the tech support reprogrammed my SIM on my watch. I quickly disabled the voicemail notification on Galaxy Watch app. Hopefully it does not come back again.

 

[gonecks1]

New update and it's back. Gotta try to figure out what I did the first time

 

[gonecks1]

i granted all permissions back to messages including setting it as default app. went in and cleared notifications which cleared everything. went back and revoked all permissions again. voicemail notification gone

 

[tmo_galaxy_expert]

Got a "you have a voicemail" notification that won't clear, don't have any voicemails. Any thoughts on how to clear it?

Ok, brace yourself because I have officially solved the problem!!!



I took me like 5 hours with talking to 5 different people at T-Mobile and 2 different people at Samsung.



Basically the issue is that the network had a hiccup when it was going through the process of adding the DIGITS component to your line and the network thinks there is a voicemail on your DIGITS line. Since the DIGITS line doesn't and can't have a voicemail mailbox, there is NO WAY for you or anyone to check it to clear that issue. I eventually got in touch with a DIGITS tech rep and he had to convert my DIGITS line to a regular line, then call it and leave a message, then I had to check the voicemail from my watch and delete the message, and then he had to put everything back. And before you ask; no, you can't have a standalone regular line for the Galaxy Watch. (I already asked) And BOOM, notification gone and I am now a happy camper. I'll keep you apprised if it comes back.

 

[gonecks1]

New software update so every text message I've received since the last update is back, plus the voicemail notification