try going into the service menu. From the dialer pad type *#2263#. youll be transferred to a hidden samsung service menu. select clear all bands then select LTE Band preference. That will automatically camp you on LTE and should relief your 4G problem
Thanks for the reply. I am somewhat of a novice user and don't feel I should have to do that as it worked normally by default on my S7 Edge. Anyone else experiencing this issue?
I think you should exchange your phone. I had the same issue and no matter what I tried, the issue did not go away. I replaced my phone and so far so good.
Mine works fine. I did find my V10 had this issue but it was location depended. I think it happened when they were doing something to a local tower. After a few weeks the issue resolved itself.