Volume Up/Down Buttons

[AaronsLyfe]

Looks like this is affected on the S7A too. My buttons are 100% unresponsive, reboot & a soft reset didn't work.

Any thoughts?

 

[Morty2264]

Hi!

So the buttons press down all the way? Nothing sounds weird when you push down on them? If all else fails, I would suggest contacting Samsung customer support. How long have you had the phone?

 

[B. Diddy]

Does it work in Safe Mode?

 

[AaronsLyfe]

I'm close, its not a hardware issue, its software. I've narrowed it down to either Google Play or Amazon Music. I'll report back when I have confirmed which app it is.

 

[B. Diddy]

I'd focus on Amazon Music. I'd guess GPM is much less likely to cause problems.

 

[AaronsLyfe]

Yeah, I'm inclined to agree with you..... grr my kingdom for a bash shell

 

[AaronsLyfe]

It's neither..... its something completely random. The search continues

 

[AaronsLyfe]

Anyone got an idea how to boot to safe mode when the volume buttons are not working?